COC Enterprises πŸ’»β€‹πŸ–₯β€‹πŸ’Ύβ€‹πŸ–¨β€‹
COC Enterprises πŸ’»β€‹πŸ–₯β€‹πŸ’Ύβ€‹πŸ–¨β€‹

COC Enterprises πŸ’»β€‹πŸ–₯β€‹πŸ’Ύβ€‹πŸ–¨β€‹

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Sorry this pro can’t do your job, but we know other pros who can.
Introduction: We go the extra length to find a solution. and consider having to tell the customer to "start over" a failure on our part. Helping people who have only been told to "Buy A New hard drive/computer," is fundamental, as these machines sometimes just need a little attention/upgrade to keep on working for you; Stretch that investment as long as possible I say(!). Our typical $80 fee is 1/2 hour of labor that both identifies the issue and (in most cases) also applies as the labor to fix it. Parts needed will be extra; I can price them or the customer can obtain them themselves -- of course then they are responsible for functionality and correctness of part. My data recovery $150 service (less for thumbdrives- depending on capacity), if I cannot get the data, pretty much ensures that opening it will be the only way to go; that's why I don't charge the full amount if I cannot get it.
Overview

Hired 512 times

Background checked

5 employees

13 years in business

Payment methods

This pro accepts payments via Cash, Check, Credit card, PayPal, Square cash app, Venmo, and Zelle.

Social media

Facebook

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

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2023

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2021

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2020

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2019

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2018

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2017

Featured Projects

19 photos

  • Mystery issues - liquid spill

    Computer Repair

  • CoronaVirus Best Practices

    Computer Repair

Specialties
Computer type

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Computer issue

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Reviews

Customers rated this pro highly for professionalism, responsiveness, and work quality.

Great 4.8

231 reviews

5
88%
4
8%
3
2%
2
1%
1
1%

Read reviews that mention:


pro avatar
Cristin D.
Oct 31, 2023
Β·

Hired on Thumbtack

Hired on Thumbtack

Craig was a professional start to finish. He resolved the issue and was extremely helpful. Will definitely use again and would highly recommend.

Details: Mac (Apple) β€’ Laptop β€’ Troubleshooting needed to determine issue β€’ My home, venue, etc.

Computer Repair
pro avatar
Wade M.
Jan 25, 2021
Β·

Hired on Thumbtack

Hired on Thumbtack

Craig from COC was a complete pro from start to finish. assessment and repair was done quickly at a great price. With covid restrictions in place, my computer was even delivered to my residence. I would recommend COC Enterprises without hesitation.

Details: Mac (Apple) β€’ Desktop β€’ Troubleshooting needed to determine issue β€’ At the pro’s location

Computer Repair
pro avatar
Kasey S.
Jan 31, 2018
Β·

Hired on Thumbtack

Hired on Thumbtack

Craig responded quickly to my initial request for a repair for my laptop. His pricing was slightly lower than the fixit place in Wal-Mart, but unlike those guys, I felt like I could trust him with my laptop that contains sensitive information. My hard drive died and while he was willing and able to recover my info, the fixit guys were only interested in installing a new hdd. The final cost was consistent with the initial quote. It did take longer than I had hoped, but he recovered all of my info, and when I got my laptop back, I couldn't tell that anything had ever happened. I was also super impressed that he was able to recover some important photos that I had failed to backup and get those to me within a day, saving me a lot of time, money, and business. Craig was also willing to work with me on delivery, meeting me close to my home and at my convenience. Overall, I would highly recommend Craig if you aren't in a hurry and you value the information on your laptop. I would support that by saying that the time it took him to fix my computer included time to order parts and time to transfer all of my data from the old hdd to a new one. I have waited several weeks to leave this review and my computer still works like a dream. Thanks, Craig! Great service and great work!

Details: PC β€’ Laptop β€’ System error or blue screen β€’ Phone or internet (no in-person meeting) β€’ The computer technician travels to me β€’ I travel to the computer technician

Computer Repair
pro avatar
Stacey R.
Jan 27, 2014
Β·

Hired on Thumbtack

Hired on Thumbtack

I highly recommend Craig Washington for computer repairs ! The hinge on my laptop broke and it wouldn't stay open. I was ready to purchase a new laptop, but Craig sourced out the part I needed. He picked up my laptop at my house, replaced the hinge, and had it back to me in no time at all ! Very professional, highly skilled in both hardware and software repairs. I am really impressed !!!
Computer Repair
pro avatar
Lateisha B.
3 weeks ago
Β·

Hired on Thumbtack

Hired on Thumbtack

It was great to have someone who could come to my home to fix the computer.

Details: PC β€’ Desktop β€’ System error or blue screen β€’ My home, venue, etc. β€’ At the pro’s location

Computer Repair
Credentials
Background Check

Craig Washington Ii