FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We offer transparent, flat-rate pricing based on the number of vents and services needed. No surprise fees. We occasionally offer seasonal discounts or bundled pricing for air duct + dryer vent cleaning. Seniors and military customers also get special rates.
- What is your typical process for working with a new customer?
First, we offer a free consultation or quote (over the phone or in person). Then, we walk the customer through our cleaning process, including inspecting their vents, returns, and main trunk lines. We answer any questions, perform the service, and always show photos of the results before finishing.
- What education and/or training do you have that relates to your work?
We are EPA Section 608 certified for safe handling of HVAC systems and refrigerants, and we’ve completed training in duct cleaning techniques, negative air pressure systems, and contamination control with Abatement Technologies and Air-Care. We stay up-to-date on industry best practices and use only trusted equipment.