FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is transparent and all-inclusive, so there are no surprises. Each quote is tailored to your specific project and typically includes labor, materials (if selected), permits when required, project management, and a workmanship warranty. We focus on quality craftsmanship, proper installation, and clear communication rather than cutting corners. Any upgrades or changes are discussed and approved before moving forward.
- What is your typical process for working with a new customer?
Our process is designed to be simple, transparent, and stress-free: 1. Initial Consultation – We start with a quick call or walkthrough to understand your goals, timeline, and budget. 2. Site Visit / Review – We review the space in person or via photos to confirm scope and measurements. 3. Detailed Estimate – You’ll receive a clear, itemized estimate outlining scope, materials, timeline, and pricing. 4. Design & Selections – We help with layout, material selections, and finishes to match your vision. 5. Scheduling & Agreement – Once approved, we finalize the contract, schedule the project, and review next steps. 6. Construction & Communication – We manage the project start to finish, keeping you informed throughout. 7. Final Walkthrough & Warranty – We complete a final walkthrough and stand behind our work with a workmanship warranty.
- What education and/or training do you have that relates to your work?
Our training is hands-on and experience-driven. We have over 10 years of field experience specializing in kitchen and bathroom remodels, with training in carpentry, plumbing coordination, electrical coordination, tile installation, drywall, and project management. We stay current with local building codes, best practices, and manufacturer installation guidelines, and all work is completed by qualified professionals and backed by a workmanship warranty.