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About
OUR EXPERIENCE, HONEST PRICING & CHARACTER MATTERS:
- For over 25 years we have serviced 1000's of homes in the metro & surrounding areas. We have locations in Macon & Atlanta.
- At Charity Floors & Home Repair, we have flat rates that are affordable for all.
TRUE DEEP CLEANING OF CARPETS AND RUGS:
80-100% drier & cleaner!
- Deep Cleaning
- Fast Drying
- Stains Won't Reappear After Carpet Dries!
FLOOR SALES & INSTALLATION:
- We bring the showroom to you & we beat any written estimate by 10-30%!
HELPING PEOPLE & THE LOCAL COMMUNITY:
- We are a strong faith based company that believes in treating our customers as we want to be treated; - Fairly - Honestly - Cost Effective. It's that simple. We choose to give the best service and we love referrals.
- We use the profit to support the Church charity or school of your choice.
Overview
Hired 213 times
7 employees
36 years in business
Business hours
This pro hasn't listed their business hours.
Payment methods
This pro accepts payments via Cash, Credit card, and Square cash app.
Services offered
Work needed
Repair of existing bathroom tiles or flooring material
Repair of existing bathroom cabinetry or fixtures
Install bathroom tiles or flooring
Install bathroom cabinets or fixtures
Remodel reason
Update style
Replace fixtures
Fix water damage
Other damage
Property type
Residential
Commercial
Projects and media
Projects and media
Reviews
Customers rated this pro highly for work quality, professionalism, and responsiveness.
Very good 4.6
154 reviews
5
79%
4
14%
3
0%
2
2%
1
5%
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Ian J.
May 10, 2016
•
Hired on Thumbtack
Bobby and his son were extremely kind and friendly and did an excellent job and cleaning my floor and carpet at a fair price. I would highly reccomend them to anyone!
Charity Floors & Home Repair's reply
Ian it was truly a pleasure meeting you. You have a brilliant mind and a bright future! It's truly rewarding to see young people doing well!!
Carpet Cleaning
Berwick B.
Oct 21, 2016
•
Hired on Thumbtack
Charity was the least expensive of six quotes I received and it was very easy to negotiate my contract with Bobby as he was understanding and knowledgeable. Ultimately, we added several features at my request. Most important to me, Bobby agreed to allow me some sweat equity for credit to fit my budget.
We arranged an agreeable time two weeks out, but Charity was able to reschedule at my convenience for an earlier time. I hired Charity to do three jobs: refinish my hard wood floors, install new carpet and install hardwood floor in a walk-in closet. Refinishing the hardwood floors in my kitchen, dining and living room, required three days due to the drying time for multiple coats of stain. Bobby and his crew worked diligently to complete work in the shortest time possible. Throughout the process, Bobby was very responsive to my phone calls and texts, as well as being very pleasant to work with. My floors turned out exactly as I wanted them. The carpet was installed in three bedrooms and a hallway a couple days later. The carpet was of better quality than the one I had initially selected, at no additional charge, and looks beautiful. My walk-in closet floor was installed the day after the carpet. I call it my small dance floor.
Bobby Steele and Charity are definitely go-to people should you ever need flooring services in the future. They are attentive, courteous and professional. They are a home run in value.
Floor Installation or Replacement
Corinthia M.
Jul 10, 2018
•
Hired on Thumbtack
I absolutely love my floors!!! We recently moved into a home that needs some work done. Trying to find a floor specialist for a reasonable price is not easy. Bobby come to our home, understood everything that I envisioned for the floors, and delivered floors that have helped turn this house into OUR home!!! I recommend charity floors and home repair to anyone looking for quality at a reasonable price!!!
Details: Replace current carpet with new carpet • 1,001 - 1,500 sq ft • 5 rooms • Stairs • Hardwood or similar • Carpet • Tiles • As recommended by professional • I plan to purchase the carpet myself • Residential
Carpet Installation
Michael J.
May 1, 2020
•
Hired on Thumbtack
We love our new floors! They did such an amazing job. Gave our home the facelift it badly needed. Professional and friendly workers. Will highly recommend.
Details: Solid wood • 501 - 750 sq ft • Homeowner or property manager (not done) • Home
Floor Installation or Replacement
Shonda S.
Jun 17, 2018
•
Hired on Thumbtack
This is one of the best contractor that I have hired! Bobby and his crew did an awesome install of porcelain tile flooring in one of my bedrooms! They picked up the flooring and supplies which I had purchased in advance at Home Depot. They arrived to the house on time and got right to work. They were vere courteous and respectful taking the time to cover my wood floors with the carpet pieces they had removed from the bedroom so that they wouldn’t create a mess when walking thru my house. I was totally impressed with the work, workmanship, and professionalism of the crew. I will definitely refer to my friends. I plan to call this company for my next projects.
Details: Floor • 201 - 300 sq ft • Yes, carpet needs to be removed • Concrete • Porcelain • Yes; I already have the tiles
Tile Installation and Replacement
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
We offer True Deep Carpet Cleaning for $119 for 5 areas or 4 areas & stairs.
We have carpet and pad sales and installation starting from $10 a yard
We have wood and installation starting from $3.99 a foot
We also do tile marble & stone Installation.
Charity Floors
Bobby Steele
What is your typical process for working with a new customer?
We start by doing a thorough walkthrough of each job to discover what the true needs are and help the customer solve the problem.
Charity Floors
Bobby Steele
What education and/or training do you have that relates to your work?
We are certified in carpet cleaning and floor installation and litterally have 1000's of jobs under our belt. We have gone to four hars surface schools and are certified in mold mitigation. We are also certified insurance adjusters.
Charity Floors
Bobby Steele
