FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At Luckie Cleaning Services, we offer competitive and transparent pricing based on the size of the space, service type, and frequency. We provide flat rates for standard cleanings and custom quotes for deep cleans or specialty services. New clients receive $50 off their first service, and we offer recurring service discounts. No hidden fees—just clean, clear service.
- What is your typical process for working with a new customer?
We start with a brief consultation—either via message or phone—to understand your needs, space, and preferences. Once we confirm the details, we send over a clear quote and schedule your cleaning. On the day of service, our trained professionals arrive on time, complete the job thoroughly, and perform a final walk-through or follow-up to ensure satisfaction.
- What education and/or training do you have that relates to your work?
Our team is trained in residential and commercial cleaning best practices, OSHA safety standards, and eco-friendly cleaning solutions. We also regularly train our staff on industry updates, time-efficient methods, and customer service excellence to ensure consistent, high-quality service every time.