FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
First-time customers receive 10% off their first two cleanings. The price quoted during your initial estimate is the final rate — no hidden fees or surprise charges.
- What is your typical process for working with a new customer?
I start by discussing the customer’s needs, assessing the space, and providing a clear estimate. Once scheduled, I perform the cleaning with attention to detail and follow up to ensure the customer is fully satisfied.
- What education and/or training do you have that relates to your work?
I have a hospitality background and worked as a housekeeping manager. I was trained by top cleaners in proactive cleaning techniques and regularly assisted my team, gaining hands-on experience that ensures thorough, efficient, and high-quality service.