FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is transparent and based on the size of the space, frequency of service, and scope of work. Base pricing includes cleaning supplies. Additional charges may apply for deep cleaning, move-in/move-out services, excessive buildup, additional restrooms, or specialty requests. We offer discounted rates for recurring weekly and biweekly services.
- What is your typical process for working with a new customer?
We start with a quick consultation to learn about your space, cleaning needs, and preferred schedule. For larger commercial spaces, we may recommend a walkthrough or request photos to provide an accurate quote. Once a service plan is approved, we'll schedule your cleaning and arrive fully equipped and ready to work.
- What education and/or training do you have that relates to your work?
At The Reset House Co., we are committed to using proven cleaning techniques, effective products, and industry best practices to ensure every space is cleaned thoroughly and safely. We continuously research and implement efficient cleaning methods to deliver consistent, high-quality results.