FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our team will work with you to provide flexible options that meet your budget. Our pricing varies depending on the size of your location, condition, time it will take to clean and add on services you may choose. We are offering a discount of 20% off your first standard/regular clean using the code THUMB20!
- What is your typical process for working with a new customer?
We understand that booking online is convenient and quick. However, new customers can expect a phone call from us so that we can get to know them and their expectations for the service we will provide to them. Once details are discussed and you are scheduled, you will receive a confirmation email including all the details for your booking. For your convenience, we offer a customer portal where you can manage your bookings, update your payment information and communicate with our cleaners. We offer cashless payment option.
- What education and/or training do you have that relates to your work?
Our cleaners are experienced in cleaning homes and have highly satisfied customers .