FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is transparent and based on the volume of junk, type of materials, and labor required. We provide free, no-obligation quotes before any job begins, so there are no surprises.
- What is your typical process for working with a new customer?
We start with a free consultation or on-site estimate to assess the scope of the job. Once approved, we schedule a convenient pickup time. Our team arrives on time, handles all the lifting and loading, and ensures the area is left clean once the junk is removed. We then sort, recycle, donate, or responsibly dispose of all items according to local regulations.
- What education and/or training do you have that relates to your work?
Our team is professionally trained in safe lifting, efficient loading, and responsible waste disposal. We also complete regular training in recycling standards and environmental compliance to ensure we meet local and state requirements. Customer service and safety are core parts of our training program.