FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is fair, transparent, and based on the amount of space your items take up in our truck. We offer free estimates with no hidden fees, and we’ll always let you know the total cost before we start the job. We also offer discounts for seniors, veterans, and repeat customers. Whether it’s a single item or a full load, we work with your budget to provide affordable and honest service.
- What is your typical process for working with a new customer?
When a new customer contacts us, we start by gathering details about the junk they need removed—what items, how much, and where it's located. We then offer a free estimate, either over the phone, through photos, or by visiting the site. Once the price is agreed on, we schedule a convenient time for pickup. On the day of the job, we show up on time, do all the lifting and loading, and clean up the area before we leave. It’s a simple, stress-free process from start to finish.
- What education and/or training do you have that relates to your work?
While I didn’t attend formal schooling for junk removal, I’ve gained hands-on experience through real jobs and learning directly in the field. I’ve worked in construction and manual labor before, which taught me how to safely lift, load, and handle heavy or bulky items. I also learned how to work efficiently, respect clients’ property, and follow proper disposal and recycling practices. Every job has helped me build the skills I use today to provide professional and reliable junk removal services.