FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Most of the carpet cleaning and repair jobs have a set price. Additional charges may occur if additional services are requested by the customer. The mold remediation jobs require a complete walk through and evaluation before an exact estimate can be rendered to the customer.
- What is your typical process for working with a new customer?
Customers contact my company, we discuss the service needed, we discuss cost of the job where applicable, we schedule a time and date, our certified technicians come to your location and render the service. Customers receive a follow up from one of our field representative.
- What education and/or training do you have that relates to your work?
We are IICRC certified and we have years of experience and training.