|Sunday||9:00 a.m. to 9:00 p.m.|
|Monday||9:00 a.m. to 9:00 p.m.|
|Tuesday||9:00 a.m. to 9:00 p.m.|
|Wednesday||9:00 a.m. to 9:00 p.m.|
|Thursday||9:00 a.m. to 9:00 p.m.|
|Friday||9:00 a.m. to 9:00 p.m.|
|Saturday||9:00 a.m. to 9:00 p.m.|
Total Moving Services
About this pro
12 years in business
167 hires on Thumbtack
I had a no show from the other guys I called and they showed up and got it done. Polite and fast and that's what I needed.Jan 6, 2016
Above and beyond. Very professional and fairly priced.Oct 30, 2015Verified
Pretty good, but they charged me an extra half hour for going six minutes over, and worst of all they got broken glass from a previous move all over my sofa... It took forever to clean up, very dangerous.Aug 2, 2015VerifiedGerald H.'s reply
The broken glass on this truck was unfortunately the result of the previous customer putting glass in the truck himself while attempting to help the crew. We discovered it after the fact. We NEVER knowingly accept unboxed glass for this very reason. ALL glass, electronics, and breakable items must be boxed. In regards to the charges, you were billed from 4:55 to 8:06, which is 11 minutes over the hour. As a policy, we 'donate" 5 minutes and then start charging for the next billing period after that time. As the contract stated and as we explained before payment, partial billing applies, AND we reduced the rate on a SAME DAY MOVE to help you. Our apologies for the broken glass again. We had 9 locations yesterday and worked 14 hours on all crews unfortunately, which caused us not to be able to properly clean trucks after each move, which is what we normally do. Please call us in regards to any concerns and cleaning costs in reference to the sofa. 678-920-4828
Fast and efficient and on time. Couldn't have asked for more.Jul 28, 2015Verified
I did not hire, contacted for a quote, person on the phone seem to not want the job, was rude and he kept making unreasonable request. Such as charges for custom boxes, he also stated that items not in Factory packaging, yes factory packaging would be damaged or scratched. He hung up on me when I questioned the Factory Packaging request. Who keeps factory packaging? Be leary of any moving company who tells you they can't protect your items, furniture pads work just fine. I have moved from several states, 100's of miles several times moving many of the same furniture with minimal if any damage.Jun 23, 2015VerifiedGerald H.'s reply
This customer is correct in ONLY one fact, WE DID NOT WANT HER JOB. She twisted the facts of the call to make it look like "she didn't hire" but the fact is we told her that we do not and cannot accept NAKED UNPROTECTED ITEMS and have them be covered under our insurance policy. This is a REGULATED industry. We don't make the rules...we just follow them. And contrary to her belief, furniture ARE NOT appropriate for ANYTHING but WOOD, LEATHER and other soft materials. Our requirements are the SAME as UPS, the Posrt Office and ANY license carrier. It doesn't matter who did it the wrong way or how many times because it is not covered by insurance if it isn't properly protected. TV's have to be in the manufacturer's box or an equivalent shipping container. You DO NOT wrap a flat panel tv in anything! Artwork and glass must be boxed, not wrapped in cloth. The Regulations clearly stat this here: GEORGIA PUBLIC SERVICE COMMISSION GPSC MF/HHG NO. 2 SECTION I RULES & REGULATIONS GOVERNING THIS TARIFF "Carrier not Obligated to Accept (i) Tender for shipment of an article not protected by packing, crating, wrapping, or servicing, does not obligate the carrier to accept an article so offered for transportation when such protection is reasonably necessary for the safe transportation of the articles." Fragile articles such as show cases, wall cases, canoes, works of art, scenery, lighting fixtures, linoleums, statuary, marble slabs, mirrors, glass tops, pictures, paintings, models, antiques, and other similar articles which are easily broken or damaged, or articles upholstered or covered with material or fabric of a delicate nature or color, or other articles with delicate finishes which are easily soiled, torn, or damages, must be fully protected by boxing, crating THIS IS WHAT IS REQUIRED. Once this customer stated that "I don't want to pay for all that!" The conversation was over and we politely told her to find someone else because we would not accept the job.
Photos and Videos
- What types of customers have you worked with?We provide Residential and Commercial Relocation Services, and Eviction Services. You name it and We Do It! Our Client list includes: The Federal Bureau of Alcohol, Tobacco & Firearms, The City of Atlanta, Scottrade Bank & Brokerage, ProMove Residential Apartment Referral Services, Menlo Worldwide, & Thousands of families * individuals in and out of Georgia.
- What advice would you give a customer looking to hire a provider in your area of work?Do your research! We get soooo many customers that have never used a moving company before and they have no clue what to expect. This is regulated industry, so the rules are set regarding what we can and cannot do and what a customer's rights are. DON"T USE BOOTLEG MOVERS! That's the biggest problem. Guys pretending to be a moving company and charging half price. No insurance, no license, but cheap prices with convict labor, sex offenders, and illegal immigrants. But its very dangerous. People get robbed, raped, and end up with damages and stolen goods ALL the time from picking up guys from a street corner. There is a reason they are standing on the corner and its usually not a good one. But if you are looking to get something for nothing or more than your money's worth, you are the perfect victim for con men and criminals. Its far better to pay a fair price and get what you pay for.
- What questions should customers think through before talking to professionals about their project?THIS IS A FEDERALLY AND STATE REGULATED INDUSTRY. We have an operation manual and price book provided by the Dept. of Public Safety. Moving Companies are just like the post office, UPS and Federal Express. We are ONLY supposed to move "packaged, protected items." Open items ARE NOT covered by insurance. Before anything is moved, it should be packaged for shipping, or you CANNOT file a claim for damages. Because we are in the Shipping Industry as well as the moving industry, we do our best to explain the process to customers.