FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is simple and transparent. Same-day moves start at $175 for the first 2 hours (includes our cargo van and 30 miles), then $60/hour after that and $2/mile for additional distance. No hidden fees. We offer discounts for repeat customers and flat rates for single-item moves or small jobs—just ask!
- What is your typical process for working with a new customer?
We respond quickly to all new inquiries—usually within 30 minutes. First, we confirm your move details, answer any questions, and give you a clear quote. Once booked, we show up on time, handle your items with care, and keep you updated throughout the move. Payment is only collected after the job is complete and you’re satisfied.
- What education and/or training do you have that relates to your work?
Our team has years of hands-on experience in moving, furniture assembly, packing, and logistics. We’ve completed professional training in safe lifting, cargo loading, and property protection, as for your peace of mind.