FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We provide transparency and value you can trust. Our pricing reflects the time, skill, and quality we bring to every project, with no hidden fees. Each package includes: -A personalized consultation -Professional editing -Timely delivery (2–4 business days) We also offer: -Custom add-ons to fit your specific needs -Bundle discounts for multi-service bookings Have questions or need something tailored? Just ask — we're here to help.
- What is your typical process for working with a new customer?
Our process is all about keeping things smooth and simple. It begins with a brief consultation either by phone or message to understand your vision, goals, and any specific needs. From there, we’ll recommend the best package or create a custom quote tailored to you. Once we finalize the details, we'll send over a booking agreement along with the agreed-upon payment option to secure your date.
- What education and/or training do you have that relates to your work?
We've developed our expertise through a mix of hands-on experience, self-taught training, and ongoing professional development. Over the years, we've worked on a wide range of projects that have sharpened our skills in photography, videography, and editing.