Phoenix One Restoration, Inc.

177 photos

Customers rated this pro highly for responsiveness, work quality, and professionalism.

Read reviews that mention:

• water・9

• plumbing・7

• plumber・7

• emergency・6

• leak・6

• toilet・3

• pipe・3

• kitchen・3

• house・3

• fixed・2

---

E. Manow S.

Feb 8, 2022

·

Hired on Thumbtack

Hired on Thumbtack

I can't say enough about this company. Not only did they immediately respond to my plumbing emergency they handled the insurance claim for the parts of the house that were Dave's. By the car the best professional I've found on this app!

Details: Less than a few hours • Leaking or burst pipes or appliances • Other location • Need professional's assessment • Townhouse

Emergency Plumbing

Blessing E.

Oct 24, 2021

·

Hired on Thumbtack

Hired on Thumbtack

The owner Sean and his crew responded to my emergency broken toilet pipe leak that caused flooding to my basement promptly. They were very honest, professional and reasonable in price. They were able to fix the problem in less than 24hrs which help prevent further damages. Thank you Sean and your team, you guys are the best! If anyone is looking for a great Plummer company, choose Phoenix one restoration, you will not be disappointed. I will definitely use them in the future for my plumbing issues.

Details: Less than a few hours • Leaking or burst pipes or appliances • Bathroom • Toilet • House

Emergency Plumbing

Naakie N.

Sep 8, 2021

·

Hired on Thumbtack

Hired on Thumbtack

My experience with Phoenix One Restoration exceeded my expectations. I had an emergency plumbing issue, and they were able to come out the same day (which happened to be a holiday) to repair it. Sean was responsive, professional, affordable, and made me feel extremely confident in his quality of work. I would hands down use Phoenix One Restoration for any future needs.

Details: 1 toilet • Toilet won't flush • Municipal water (most common) • Condo/Apartment

Toilet Repair

Blair M.

Mar 1, 2022

·

Hired on Thumbtack

Hired on Thumbtack

We had a great experience with Phoenix One Restoration since day one. We had an emergency pipe burst under the slab in our home that Sean and his team were able to come out to assess on a Friday night. The plumber Cain was also top notch. This company helped navigate everything from the mitigation with the insurance company to the reconstruction process. We love our new floors and the kitchen and dining room repairs were also well done. Phoenix One helped make a bad situation turn into a not so bad situation. We really appreciated the care and the customer service that we received and highly recommend Phoenix One to anyone who has a home damage emergency.

Details: A few hours to a day • Flooding • Leaking or burst pipes or appliances • Other location • Need professional's assessment • House

Emergency Plumbing

Patricia O.

Jan 21, 2022

·

Hired on Thumbtack

Hired on Thumbtack

I was in a bind and needed urgent help with my clogged bathroom. They came through for me and even got some lot more advice for other plumbing jobs poorly done by someone else. Thanks for a great service Patricia

Details: Two to seven days • Clogged toilet or drain • Bathroom • Toilet • House

Emergency Plumbing

FAQs

• What should the customer know about your pricing (e.g., discounts, fees)?

  We use a software program called Xactimate, the same software the insurance company uses to write estimates. We work with you and your insurance directly to get your home put back together like it never happened.

• What is your typical process for working with a new customer?

  First step is giving us a call. We will immediately come out to assess the damage and provide you free consultation on what you or we can do to assist. We want to educate our customers most importantly so they can make educated decisions on what to do in a time of disaster.

• What education and/or training do you have that relates to your work?

  We are a IICRC certified firm. IICRC stands for the Institute of Inspection, Cleaning and Restoration Certification. The Institute is a non-profit organization dedicated to assisting and improving the cleaning and restoration industry, and is known across the world as the standard-bearer for professional cleaning and restoration service. Originally called the International Institute of Carpet and Upholstery Cleaning Inc., or IICUC, this non-profit was first founded in 1972. Since then, it has since evolved into a global entity, with over 60,000 active members and 6,000 certified businesses in multiple countries. To become an IICRC-certified technician, you must successfully complete multiple rigorous training courses and be able to pass an exam showing you are up to the organization’s standard-setting requirements. As an IICRC-certified technician, you are expected to uphold the Institute’s principle values of respect, responsibility, integrity, excellence, and expertise in every service you provide. As a consumer, seeing IICRC-certification means you are receiving the highest possible level of cleaning and restoration work, backed by an organization dedicated to raising the bar for customers and technicians worldwide.