GivenSolution

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Computer issue

Computer type

Desktop or laptop

Responds within a day

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About

GivenSolution LLC provides professional IT support, networking, Wi-Fi optimization, Starlink installation, security camera setup, and technology consulting for homes and businesses. With experience in cybersecurity, network infrastructure, and field service, we focus on delivering reliable solutions that work the first time. Whether you're dealing with connectivity issues, device setup, security concerns, or a complete network overhaul, we provide professional service with clear communication and attention to detail. We take pride in making technology perform as well as it looks—clean installations, organized cabling, secure configurations, and dependable results.

Overview

Hired 13 times

Serves Augusta, GA

Background checked

3 employees

6 years in business

Business hours

Sun12:00 am - 11:59 pmMon12:00 am - 11:59 pm

Payment methods

This pro accepts payments via Cash, Credit card, Stripe, Venmo, and Zelle.

Services offered

Computer issue

Computer type

PC

Mac (Apple)

Desktop or laptop

Desktop

Laptop

Projects and media

Reviews

Customers rated this pro highly for work quality, responsiveness, and professionalism.

Great 4.8

13 reviews

5

92%

4

0%

3

0%

2

8%

1

0%

Read reviews that mention:

John B.

Feb 4, 2026

I’m not particularly knowledgeable about technology but Mr. Givens simplified the technical talk for me. My computer was running quite slow and I just couldn’t determine the cause. I took a gamble on Mr. Givens rather than head to an expensive brick and mortar store and voila! Easy, simple remote solution.

Randy m.

2 days ago

•

Hired on Thumbtack

Jaden arrived on time and very professional. The job consisted of removing an Orbi router system, and putting in a Deco wireless routing system. Any Issues that arose he would confer with his manager and or direct with the products company. On completion I was very happy with the service.

Details: Personal (Home) • Network setup and installation • Router • My home, venue, etc.

Network Support Services

Shawn C.

May 7, 2021

•

Hired on Thumbtack

Terance has been out to my house several times now and always is able to discover the problem and More importantly fix it. He’s a bright young man with an even brighter future!

Details: Adult • Beginner • Understanding my PC • Programming (e.g., Java) • The computer teacher travels to me

Computer Lessons

Saadia B.

May 23, 2026

•

Hired on Thumbtack

Details: Personal (Home) • Network setup and installation • Router • My home, venue, etc.

Network Support Services

Michael M.

4 weeks ago

•

Hired on Thumbtack

Friendly tech was sent but bad business management. Late arrival, over-billing, undisclosed travel fee, time spent waiting rather than working and issue still unresolved. Below average experience where pricing, transparency, and outcome were unsatisfactory.

Details: Personal (Home) • Network setup and installation • Router • My home, venue, etc.

GivenSolution's reply

We never charged a travel fee (Its not in the invoice) and the issue was not possible to solve. We also spoke about the pricing beforehand. Sorry you didn't get the result you wanted, sir.

Network Support Services

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Terrence Givens

GivenSolution

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