Alicia and Shawn Maid Cleaning

Introduction: I am an executive housekeeper with 5 years of experience, possessing expertise in the following areas: * Complete knowledge of cleaning equipment used in housekeeping * Ability to work efficiently without supervision * Detail-oriented individual with a passion for cleanliness * Welcoming and registering guests and offering them services and room rates * Handling guest check-ins and checkouts professionally and in a welcoming and specialized manner * Issuing room key and forward instructions to bellhops * Making changes and confirming reservations by means of the Lodging Management Systems * Keeping records of room availability and guests' accounts * Posting charges of food, room, liquor and telephone to system and manual ledger * Maintaining the hotel's high standard of service and hospitality * Providing the maximum quality of service to the guests * Verifying that all updated reports have been run * Date stamping, arranging and tracking incoming mail * Cleaning rooms, lounges, lobbies, bathrooms and hallways * Vacuuming and washing carpets and rugs * Emptying wastepaper baskets and ashtrays * Transport trash to waste disposal equipment * Dusting and polishing wooden surfaces and furniture * Replacing light bulbs and repair fixtures