FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
My pricing is simple and transparent. Rates are determined by the amount of space your items occupy, the type of materials being removed, and travel distance. All pricing includes labor, loading, hauling, and responsible disposal. No hidden fees, Just Honest, upfront Service.
- What is your typical process for working with a new customer?
1. Initial Contact The customer reaches out by phone, text, or online request and provides basic details about the items to be removed. 2. Free Estimate I review photos or visit the site to assess volume, item type, and access, then provide a clear, upfront quote with no obligation. 3. Schedule Service Once approved, we schedule a convenient date and time—same day availability may be available 4. On-Site Confirmation Upon arrival, we confirm the scope of work and final pricing before any work begins. 5. Junk Removal Our team handles all lifting, loading, and hauling quickly and safely. 6. Responsible Disposal Items are donated, recycled, or disposed of properly whenever possible. 7. Final Walkthrough & Payment We ensure the space is clean, review the completed work with the customer, and collect payment.
- What education and/or training do you have that relates to your work?
My training is hands-on and experience-based, focusing on safe removal, efficient hauling, and responsible disposal, with a strong emphasis on customer service.