FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
There are many reasons why I can not estimate quickly over the phone or through email. The reason is because virtually every floor is unique. Some floors clean easily while others have coatings and/or other various sealers. Even simple coatings like mop and glow will build a coating which will need to be stripped. There are other factors that go into pricing, such as size of the area(s), type of tile, conditions of tile and grout, as well as other pre-existing conditions. This same type of detailed analysis is incorporated regardless of the flooring, I.e. Carpet, brick, concrete, etc.
- What is your typical process for working with a new customer?
I will do a complete analysis. Do testing and inspection. Do a demo sections whenever possible so that we both can see together with our own eyes what to expect for results. A written free estimate will be provided.
- What education and/or training do you have that relates to your work?
I have been specializing in hard surface restoration for nearly 10 years. I have been to countless training seminars, forums and classes. I am a certified carpet and hard surface cleaner. Certified by the IICRC. I pride myself on efficiency. Investing in the best tools, solutions and products on the market.