Diamond Shine Ladies cleaning service LLC
It’s free with no obligation to hire
This pro indicated that they reviewed CDC safety guidelines for COVID-19 and pledged to do the following:
Maintain 6 feet of distance from customers
Wear masks during the job
Wear gloves during the job
Disinfect surfaces touched during the job
Photos and Videos
Move out cleaning
Pets in home
Window cleaning (interior),
They did an amazing job. Someone who was at my home at the time asked if they clean at anyone's home. Lol. I told her yes and passed on her number.Sep 1, 2020Verified
the team was awesome, and very polite and professional. They really tried their best to do a good job - when a team member is in theirs hands and knee with a scrubbing brush you it’s good stuff....I appreciate the care they took with my floors and how they tried everything to try to get it cleaned and remove paint stains. Thanks Diamond Shine!Sep 15, 2020Verified
Roslyn and her team provided excellent service! I hired her to do a deep clean of my entire loft, which was a big undertaking vien that I haven’t had anyone service my home since March (covid precaution). Her work is thorough and thoughtful. She was respectful of our home. And her prices are fair. My husband and I are very happy and will be hiring Roslyn to come to our home every two weeks. Highly recommend.Aug 4, 2020Verified
Rosland responded promptly to inquiry and promptly arrived at appointed time. We had a slight communication issue, concerning cleaning the entire house versus half, as Rosland and her team packed up to leave, but it was quickly resolved and Rosland did apologize for the misunderstanding. Upon reentering, I asked if Rosland could clean and put some shine on the hardwood floors. She informed me that it would be an additional fee, of which I agreed to pay. However, the floors were just damp mopped and the laundry room was left untouched. I’m guessing it was because her teammate expressed that he was under a tight schedule, to return home, to his daughter. I did appreciate the time Rosland took to give my home a clean appearance; but, I would of appreciated having the floors thoroughly mopped and some hardwood floor shine applied. Overall, I feel that in this instance; the level of service and pricing structure did not match.Aug 2, 2020Verified
They came in cleaned and was very professional. I will be using them again.Aug 1, 2020Verified
- What should the customer know about your pricing (e.g., discounts, fees)?I price accordingly to the most current pricing guidelines while trying to stay customer friendly in these post pandemic times.
- What is your typical process for working with a new customer?We like to get as much detail about the job needed. This way we can move the number quicker from an estimate to an actual quote. The more information we have the more prepared we are for the job.
- What education and/or training do you have that relates to your work?5 years experience of both commercial and residential cleaning.