House Cleaning

Find a maid near Johns Creek, GA

Find a maid near Johns Creek, GA

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Q & A

Answers to commonly asked questions from the experts on Thumbtack.

What’s the best way to set up a consultation or an appointment with a house cleaner during the COVID-19 pandemic?

The best way to set up a consultation with a house cleaner during the COVID-19 pandemic is by using virtual, online tools. Start by performing an online search for local house cleaners. Message them to set up either a phone call or video call to perform a consultation. During this call, they can give you recommendations and may be able to estimate the cost of their services. Be sure to discuss whether they accept virtual payments and any precautions they can take to perform the job safely.

Can I use digital payments to pay for house cleaning?

Not only do many house cleaners accept digital payments through platforms like Zelle, PayPal, Square Cash, Google Pay, Venmo and more, but this may become more common as the COVID-19 pandemic pushes more service workers to digitize. This means you can pay your house cleaner without making physical contact or handling money. 

If cleaning is absolutely essential during the current crisis, consult with the house cleaner beforehand to ensure a safe monetary transaction that complies with current government guidelines and recommendations for social distancing.

Are there ways to be safe if I hire a house cleaner when social distancing?

If you hire a house cleaner to clean the inside of your home, do not make physical contact. Stay at least 6 feet apart at all times, sanitize any surfaces after cleaning and wash your hands thoroughly. Exchange all payments digitally instead of with cash. When contacting a house cleaner, put a plan in place to ensure everyone's safety.

How can I find out if a house cleaner is considered an essential COVID-19 service provider?

A house cleaner is generally not considered an essential service sector during the coronavirus pandemic. To find out which services are considered essential, visit your city and state government, and read their guidelines. A national list of essential service providers can be found on CISA’s Identifying Critical Infrastructure During COVID-19 site. This webpage lists 16 different infrastructure sectors considered to be essential. However, not all jurisdictions follow CISA’s definitions of critical infrastructure.

Does a house cleaner need to enter my home?

Yes, in almost all cases a house cleaner needs to enter your home. However, a cleaner may not need to enter your home if they are solely cleaning outside areas. 

There may be some cases in which a cleaner is necessary. If so, take precautions — avoid being in the same room, make no physical contact, sanitize any surfaces and pay through a digital service instead of using cash.

Do house cleaners offer remote or virtual services?

House cleaning is generally done in person, but some may be willing to offer remote services. If you find a house cleaner’s profile that states they’re offering remote services, contact the pro to talk about your options. 

If you’d rather hire a house cleaner to clean your home when the pandemic is over, you may be able to book an appointment at a later date. Start by comparing local house cleaners in your area side-by-side.

Should I hire a move-out cleaning service or do it myself?

You may benefit from hiring a professional move-out cleaning service, depending on your budget, time frame and whether you will be getting a deposit back. Hiring a cleaning service takes the stress out of your move. But if you’ve had your house regularly deep-cleaned, or if your landlord will charge you for cleaning anyway, you can save costs by DIY-ing it.

What is the difference between a housekeeper and a house cleaner?

Although some house cleaning and housekeeping duties might overlap, a house cleaner is charged with the top-to-bottom cleaning of a home. House cleaner duties typically include basic and deep house cleaning, such as washing and sanitizing countertops, floors, tubs, toilets, kitchens and more.

Housekeepers or maids are hired to lightly clean and maintain certain aspects of the home. This might include dusting, washing dishes, changing sheets, doing some meal preparation and restocking the client’s groceries and personal care products.

It’s also worth noting that a housekeeper or maid is usually one individual employed to a home (sometimes hired as a live-in), while a house cleaner is oftentimes accompanied by a team of cleaners. 

What are the different types of house cleaning services I can get?

There are several services offered by professional house cleaning companies, each suited for a different purpose. These services include:

  • Standard cleaning, which is a basic cleaning typically done on a weekly or monthly basis;
  • Deep cleaning, which is a detailed cleaning with more intensive work than a standard clean;
  • Move-in and move-out cleaning, which is a detailed service preparing a home for residents moving in or out;
  • Green house cleaning, which is a service that uses eco-friendly cleaning supplies and products. 

Aside from the type of cleaning services available, homeowners may also choose daily, weekly, monthly or one-time services.

How much should you tip maids or cleaning services?

Tipping between 15 and 20 percent is considered an appropriate tip for maids and house cleaners — just as it would with a barber, food delivery driver or taxi operator. During the holidays, you might want to consider tipping a bit more. 

It’s important to note that some housekeeping and maid services might include a tip within the service fee, which should be explained to you in the service contract. Talk to house cleaners in your area to find out what's included in their fees.

Reviews for Johns Creek maids
Printha S.
Very pleased with Maid to Shine! From scheduling to being on time to listening to my needs - my home was spotless - they did a fantastic thorough job.
Maid to Shine GA LLCMaid to Shine GA LLC
Britt R.
I have an airbnb business and I am a Suoerhost so I need a good cleaner because when the jobs not right I get bad reviews and clients cancel. King Clean does the best job and cleans places most maids don’t touch. I cannot worry that when the client arrives they will be unhappy. The first impression really matters. I had to fire my last 2 maids and finally I found King Clean.
King CleanKing Clean
Ronald V.
I can’t praise these ladies enough! The best maid service I’ve ever used. They cleaned the baseboards, carpet, oven, light fixtures, everything! 100% would recommend and will use them again in the future.
Ivey Professional Cleaning ServicesIvey Professional Cleaning Services
Jared W.
Lila Maids is fantastic: very easy to communicate with through Thumbtack and text. Very attentive to detail and very thorough. Additionally, they take their time and do things the right way. I’m just really impressed by their workmanship and value. I highly recommend!
Lila Maids and AssociatesLila Maids and Associates
Brianna K.
Everything about this cleaning experience was top tier! The level of responsiveness, punctuality, professionalism, quality, value, and work was absolutely amazing! My previous cleaner was a no show and “Got It Maid” came to deliver! I am so glad that I came into contact with her as she is now my go to from this day forward. Her attention to detail is spot on and she communicates with you to ensure that she meets your expectations! I will never refer anyone else aside from Got It Maid cleaning services!! As a business owner, I understand what it takes to go the extra mile and she exceeded my expectations. If you guys are looking for a 5 star rated cleaning service, look no further! Thank you so much for running a business that can be trusted to provide exceptional service!
Got it Maid in Atl.Got it Maid in Atl.
Racqueal F.
I hired bring me maids for a new buyer, and while I did not witness her work she responded quickly to my inquiry with availability and pricing. She was on time, and my client loved the work performed. I am willing to hire again WITHOUT seeing how good of a job she did just based on my clients feedback. Keep up the good work
Bring Me MaidsBring Me Maids
Kenneth B.
Originally we scheduled our appointment for further out and looked at other services. Simply Delicate Maids reached out to us, and we went to their website and saw they offered many things. The owner Tasha was very quick in responding, and the ladies (Vivian and TJ) came this morning and went above and beyond! We are setting up a bi-weekly cleaning with their service and laundry! Loved the Scentsy the ladies left behind!
Simply Delicate MaidsSimply Delicate Maids
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