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About
IDFR, LLC brings over 15 years of technical support experience and care and dedication to resolving issues. We offer remote assistance for some computer repairs.
Overview
Hired 18 times
Background checked
5 employees
4 years in business
Business hours
This pro hasn't listed their business hours.
Payment methods
This pro accepts payments via Apple Pay, Cash, Google Pay, Venmo, and Zelle.
Customers rated this pro highly for professionalism, responsiveness, and work quality.
Exceptional 5.0
14 reviews
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100%
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Read reviews that mention:
Ian S.
Oct 22, 2022
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Hired on Thumbtack
Helped me with issues on my gaming PC and was very quick to respond to my issue through thumbtack. Posted my issue on here and within the hour I got a response. As well as very thorough and down to the point in solving my issue. Very friendly, patient, and charismatic. Especially while I had my month old son crying in the background. 😂😅 Didn’t stop helping me till the issue was resolved. Highly recommend to people who need fast on spot service and to the point service.
Details: PC • Laptop • Troubleshooting needed to determine issue • At the pro’s location • My home, venue, etc. • Remotely (phone or internet)
Computer Repair
Dayna W.
Nov 3, 2022
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Hired on Thumbtack
We ended up fixing the problem ourselves but she was SO prompt and helpful. It’s stressful going through technical issues especially when you really did need the computer. I highly suggest contacting her and getting a quote for your project. Try her out!
Details: PC • Laptop • Computer not turning on • My home, venue, etc. • Remotely (phone or internet) • At the pro’s location
Computer Repair
Perry R.
Oct 29, 2022
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Hired on Thumbtack
She is very knowledgeable and thorough took the time needed to figure out how to resolve my dilemma. I now have a usable computer. If/When I have another computer problem, I will be contacting IDFR
Details: PC • Laptop • Slow computer performance • At the pro’s location • My home, venue, etc. • Remotely (phone or internet)
Computer Repair
Doethea d.
Oct 31, 2022
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Hired on Thumbtack
Ms. Grant did a fantastic job helping me resolve my computer issue with my second monitor. She was polite and professional, as well as very patient and knowledgeable in her field. I work from home and it’s essential that I have two monitors—needed it up and running by Monday morning. I’d called several different companies to no avail. Not only did Mrs. Grant figure out the very complex issue I was having with my monitor, she contacted me the next day as a follow up to make sure it was working properly. I would definitely recommend IDFR and will contact this company for all of my computer questions and concerns! Last her price was reasonable! Thumbs up!👍🏽
Details: PC • Desktop • Troubleshooting needed to determine issue • Remotely (phone or internet)
IDFR, LLC's reply
Thank you Ms. D,
It was truly a pleasure assisting you with your project and meeting your deadline.
Computer Repair
Pudge W.
Oct 31, 2022
•
Hired on Thumbtack
Davida was spot on she responded at light speed and got me back on line in no time. It was so nice dealing with a pro like Davida she helped ease my stress level and even after the repair was complete she continued answering questions a big THANK YOU for all your help
Details: PC • Laptop • Virus or malware • At the pro’s location • My home, venue, etc. • Remotely (phone or internet)
IDFR, LLC's reply
Thank you so much for the review. You are definitely an outstanding customer!
Computer Repair
Credentials
Background Check
Davida Grant
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
I bring care and authenticity to every customer experience.
What advice would you give a customer looking to hire a provider in your area of work?
If your computer will not power on or gives blue screen, consider going with a local pro to your area for hands on assistance.