Quality Tax Service
Quality Tax Service

Quality Tax Service

Offers remote services
Discounts available
Offers remote services
Discounts available
$175
starting cost


Select a service
Zip code
Special tax situations

Responds within a day

Introduction: Quality Tax Service is a Mobile Tax Preparation company that is geared to helping clients understand their individual tax situations. At Quality Tax Service, you will not be treated like cattle, as seen with H&R Block, Jackson Hewitt, and Liberty Tax. I have been a client at all 3 of these companies and saw how people were being treated and overcharged for a basic service. At Quality Tax we are geared to providing you with the best possible tax solution at an affordable rate. Why go to the other tax companies and wait in the waiting room? At Quality Tax Service, we come to you when it is convenient for you. We are committed to providing an affordable service that is fast and efficient for clients in all 50 States. Our Tax Professionals are IRS CPE Certified and are Authorized IRS E-File Providers. The most enjoyable aspect of my job is knowing that I was able to make a difference or help ease the burden of tax preparation for my clients.
Overview

Current Top Pro

Hired 47 times

Serves Lawrenceville, GA

Background checked

1 employee

11 years in business

Payment methods

Apple Pay, Cash, Credit card, PayPal, Square cash app, Venmo, Zelle

Currently a top pro

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

All year

Current Top Pro

This pro indicated that they reviewed CDC safety guidelines for COVID-19 and pledged to do the following:

Maintain 6 feet of distance from customers

Wear masks during the job

Wear gloves during the job

Disinfect surfaces touched during the job

Specialties
Special tax situations

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Reviews

Customers rated this pro highly for professionalism, responsiveness, and work quality.

Excellent 4.9

38 reviews

5
95%
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3%
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2%
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Read reviews that mention:


Monica r.

Individual Tax Preparation

She was awesome. She fixed my tax return and she charged a fair price. She responded to my calls and text messages. She was very friendly and knowledgeable
Jul 23, 2021
·
Verified
Trever S.

Individual Tax Preparation

After parting ways with my former tax accountant of 20 years, Charlene provided me with the reassurance and confidence of knowing her trade. She is extremely knowledgable and greeted me with a high degree of professionalism every step of the way. Trever. S
May 5, 2021
·
Verified
Latisha G.

Individual Tax Preparation

I've had a wonderful experience with my tax preparer she is outstanding 👌 Thank you so much. Most definitely will keep in contact
Mar 15, 2021
·
Verified
Pamela H.

Individual Tax Preparation

After consulting with several tax professionals across the US and within my home state of California, I decided to choose Quality Tax Service, and I'm very glad I did. Charlene Shaw's calm, capable confidence and professionalism was immediately evident in our first consultation call. She assured me that she could meet my tight deadline, and did so very quickly. I'll definitely be using her services again.
Feb 25, 2021
·
Verified
Shantara B.

Individual Tax Preparation

My experience with Quality Tax Service has been just that, quality status. Charlene is kind, responsive, and knowledgeable. I feel confident that I am in good hands.
Feb 15, 2021
·
Verified
Credentials
Background Check

Charlene Shaw

FAQs

  • What should the customer know about your pricing (e.g., discounts, fees)?

    Yes my pricing system is as follows: Depending on the complexity of Individual returns, Married filing separate and Qualifying Widower returns, the prices range from $175-$300 depending on the complexity of the returns. Head of Household (dependents) or Married Filing Joint are between $300.00-$450.00 depending on the complexity of the returns; Amended Returns are $50.00 per year.

  • What is your typical process for working with a new customer?

    I usually meet new clients at a Starbucks that is convenient for them or by phone (if working remotely). While meeting with new and current clients, the typical tax interview may last for 2-3hrs. I like to get to know my clients so that I can ease their fears of using a non-traditional tax preparer and to also let them know that I'm here to help them.

  • What education and/or training do you have that relates to your work?

    I am IRS Certified AFSP participant and I used to work for H&R Block for 5yrs before starting my own business.

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