FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Transparent & Competitive Rates: We base our pricing on the square footage of the area to be covered, so you only pay for what’s installed. Free Estimates: We provide accurate, upfront quotes based on your photos and measurements. No Hidden Fees: All costs are clearly outlined with no surprises. Discounts: We offer seasonal promotions—ask about current deals! Adjustment Policy: If measurements change, we’ll update your budget accordingly with a detailed breakdown. Clear Payment Terms: Payment is due upon completion, and we accept various payment methods.
- What is your typical process for working with a new customer?
The process is simple: Share Details – Send us your photos, measurements, and wallpaper preferences. Get an Estimate – We’ll provide you with an accurate quote. Schedule Installation – Once the quote is approved, we’ll schedule your installation. Final Verification – On installation day, we’ll confirm measurements and make any minor adjustments if necessary. Note: We offer a straightforward adjustment policy. If your provided measurements were incorrect and the actual area is larger than estimated, the budget will be adjusted accordingly. We always ensure that you're fully informed and satisfied with the final results.
- What education and/or training do you have that relates to your work?
Our team combines years of hands-on experience with specialized training in wallpaper installation and interior design. We’ve gained expertise through workshops, certifications, and learning from industry leaders to stay ahead of the latest techniques and trends. This ensures we deliver high-quality, precise installations for every project.