FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
RCM Roofers provides transparent, upfront pricing with detailed written estimates so customers know exactly what they are paying for. Pricing depends on the roof size, material type, and scope of work. We offer options for shingles and metal roofing to fit different budgets. There are no hidden fees, and we also offer insurance claim assistance and financing options when available.
- What is your typical process for working with a new customer?
Our process starts with a free roof inspection where we assess the condition of the roof and discuss the customer’s needs. We then provide a detailed estimate and explain all available options. Once the customer approves the project, we schedule the work, complete the installation or repair, and perform a final walkthrough to ensure everything meets our quality standards.
- What education and/or training do you have that relates to your work?
Our team has extensive hands-on experience installing and repairing residential roofing systems, including asphalt shingles and metal roofs. We follow manufacturer installation standards and industry best practices to ensure every roof is built to last. RCM Roofers is a Preferred Contractor with Owens Corning and a Master Shingle Certified Contractor with CertainTeed, which means we have completed manufacturer training and meet their quality installation requirements. We are also a BBB Accredited Business, reflecting our commitment to professionalism, ongoing training, and high-quality workmanship for every homeowner we serve.