DK Solutions HVACR

I work for myself and I go that extra mile to make sure my customers are more than happy with my detail to quality work at a affordable price. Most large companies have several service techs that work for them,and not always do the techs represent the company as well as they should.Recently I have seen where the customer was told that the unit needed replacing,when it didn't.you ask why,it's simple the service techs get a percentage of what they sell. In my case I am the company,I know how important it is to have a satisfied customer.I pride myself on being straight up honest with my customers. If they are happy then my name will get passed on to friends and family,I would say word of mouth is better than any advertisement you could ever do. I have a lot of referrals and it makes me proud to run a respectable company that I have worked so hard to establish. Being able to not only provide my services to help someone that either has no ac in the summer,or no heat in the winter with a prompt fix to their problem at a price they can afford. I understand that some service calls are more important than others as far as urgency.Example if an elderly has no ac and its in the dead of summer,they go to the top of the list.I have several commercial accounts,and if they were to have a walk in cooler going down,I would put them at the top of the list. I understand these are values that all companies should have,but have gotten lost in search of the mighty dollar.I'm still the same,and not changing.I care about my customers health and well being