Sartes Flooring
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About
Sartes Flooring is a family-owned flooring company based in Marietta, Georgia. We are a small business with a dedicated team that takes pride in delivering professional service and high-quality workmanship.
Even though our showroom is small, our experience in the flooring industry is extensive. We specialize in flooring materials and installation, including luxury vinyl plank (LVP), hardwood, laminate, tile, and more. Our goal is to help homeowners and contractors find the right flooring solutions with honest pricing and reliable service.
Overview
Serves Marietta, GA
Background checked
6 employees
6 years in business
Business hours
SunClosedMon7:00 am - 6:00 pm
Payment methods
This pro accepts payments via Apple Pay, Cash, Check, Credit card, PayPal, Venmo, and Zelle.
Reviews
Great 4.7
38 reviews
5
92%
4
0%
3
0%
2
0%
1
8%
Raymond G.
Apr 14, 2023
From Google
I hired them to install an $11,000 ceramic floor ($7,700 was the labor cost). Everything went well until the guy installed the baseboard. When a baseboard needs a seam it should be cut at a 45 degree angle (a scarf joint), NOT butted end to end like in the pic.. I sent him this pic, he said his guy would take care of it. I went to the house the next day it looked the same. I contacted him again (the owner Andrey) and he gave me a date to come and install new baseboards (160 Ft needed to be replaced), he was a no show, l called again mad as H!! A guy came the next day (after l finally raised my voice and threatened to sue him)) to assess the situation, why, l sent him a video of ALL the affected areas. After waiting for hours for the material to arrive it was finally replaced. At the end he's proudly proclaiming how professional he is! YOU'VE BEEN WARNED!!!!!!!!
Renata H.
May 12, 2023
From Google
I never give reviews, but I want to take a moment to thank Sartes Flooring for coming out to my house and making it look so good! They moved furniture, ripped out old carpet, made the sub-floors more solid (NO MORE SQUEAKY FLOORS!!!) and put down new LVP upstairs as well as on the stairs.I couldnt decide on a color with just the samples, so Andrey went and bought a full box, and laid it out in my space so I could see it on a bigger scale. Thats incredible customer service that I definitely didnt expect, and it helped me to make a choice! Im so happy with the color and so happy with this company. Andrey was kind and patient with me, and the workers who installed were kind and unobtrusive (I work from home, so that was important to me).Adding a picture before the furniture was moved back inThank you!!!
James C.
Jan 7, 2024
From Google
Did a great job on our floors!
X Y.
Aug 22, 2024
From Google
Horrible, stay away!
Sartes Flooring's reply
Who are you ? If you were our customer you would at least put your name and tell what we did wrong
Forever 6.
Nov 1, 2024
From Google
Responsibly, nice & cean job will hiring again!!
Credentials
Background Check
Andrey Santana