FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At Santos Cleaning Solutions, our pricing is transparent and tailored to the size and specific needs of each property. We offer free on-site evaluations to ensure a fair and accurate quote. No hidden fees. Discounts are available for recurring services and referrals.
- What is your typical process for working with a new customer?
We begin with a friendly conversation to understand your cleaning needs. Then, we schedule a free in-person evaluation to assess the home or office space. After that, we provide a personalized quote and schedule the cleaning at your convenience. Our goal is to make the entire process simple, clear, and stress-free.
- What education and/or training do you have that relates to your work?
Our team is trained in professional cleaning techniques, eco-friendly practices, and cross-contamination prevention. Each cleaner goes through hands-on training and continuous quality checks to ensure the highest standards of cleanliness and care in your space.