FAQs
- What is your typical process for working with a new customer?
New Customers are asked to submit their contact information (email address & telephone number) as well as the address of the property in need of service. Our skilled technicians will then assess the property and the work requested and provide an accurate quote. Once you accept the quote your job will be scheduled for an agreed upon date. You can expect an email or text alert when the job is completed as well as an emailed bill/invoice with a link to our secure online payment center.
- What advice would you give a customer looking to hire a provider in your area of work?
Your lawn care provider should consider the amount of sunlight your lawn receives, the type of grass, proper/preferred grass height, slope of your yard, etc. If your provider does not ask you about these things and more, they may not be the right person for the job.
- What questions should customers think through before talking to professionals about their project?
Some questions you can ask that could save you time and money when talking to lawn care and landscaping professional about your project include: What do I really want? Do I have pictures or sketches of lawns that I like or do I want someone who will design and create my landscaping from scratch? What do I LIKE about my current lawn / landscaping? What do I want to CHANGE? What price range am I comfortable with? Keep your price range in mind and be flexible on your work order. Remember, additional work comes with additional cost and unforeseen or undisclosed issues with your lawn / landscape can push the price up.