FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
I offer competitive and transparent pricing for individual tax returns. Many clients also choose our Pay-By-Refund option, which means you pay nothing upfront and the fee is taken from your refund after filing. My focus is delivering accurate returns, maximizing deductions, and providing professional support throughout the process.
- What is your typical process for working with a new customer?
1. Secure online document upload 2. Review of your income, deductions, and credits 3. Preparation of your tax return with accuracy checks 4. Review with you before filing 4. Electronic filing with the IRS Most returns can be completed completely online, so you don’t have to leave your home.
- What education and/or training do you have that relates to your work?
I hold two bachelor’s degrees from Liberty University. I also have extensive professional experience in credit, financial analysis, and cash flow management, and I continuously complete tax and accounting training to stay current with IRS regulations and tax law changes.