- What should the customer know about your pricing (e.g., discounts, fees)?
We offer 30 day discount and initial visit discount, military and senior discount, 100% financing, no monthly interest if paid in full within 18 months, 25 months no monthly interest until paid in full, no credit/debit card fees,
- What is your typical process for working with a new customer?
For new customers once we have a sign agreement, you will receive a series of emails from Stress Free Roofing on the next steps. For example, a thank you email, thank you card in mail, project confirmation email, next steps, tentative start date, materials ordered, installation date sate, a call from your project manager day before, begin project.