The job was a massive removal of leaves plus a few other items like cutting down dead flowers, etc. Austin was very prompt in coming out to give me an estimate. He was thorough and fair in his appraisal of the job required. It did take two trips to complete the job due to the wind and weather, but that was not a problem for me. He was on time and had several guys to finish the job. They did finish the job the second day" but it took the whole day and felt rushed due to the fact that Austin had to leave early to take care of his children. That was fine, of course, but it did make the ending of the day hectic and hurried. He did leave another guy in charge but I felt the job would have been better served if Austin could have overseen the entire project and gone over it with me.