Promising cleaning services

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About

I have been in business for 7 years. I am all about quality. I have a crew of 10 people working for me. We do not leave a house until the job is done. I make sure of that. My cleaning crew is very reliable, trustworthy, great with what they do.

Overview

Hired 34 times

Background checked

10 employees

12 years in business

Business hours

SunClosedMon8:00 am - 6:00 pm

Payment methods

This pro accepts payments via Cash, Check, PayPal, and Square cash app.

Services offered

Space for cleaning

Garage

Basement

Attic

Cleaning type

Cleaning organizing

Junk removal

Projects and media

Reviews

Customers rated this pro highly for professionalism, responsiveness, and work quality.

Good 3.7

15 reviews

5

54%

4

13%

3

0%

2

13%

1

20%

Read reviews that mention:

Esosa S.

Jun 22, 2021

•

Hired on Thumbtack

Solange and her team did an incredible job. I was so overwhelmed with cleaning and kept putting it off mostly because of some injuries I’ve had. She came in, did the walk through and immediately put me at ease. I was able to finally breathe. Her team did a thorough cleaning. Even when I pointed things out they were very accommodating. They are very good at cleaning and their cleaning products are good quality and left my home smelling pretty fresh. I have already forwarded this company to a friend. I’m pleased with the results and the communication with Solange was excellent from my first phone call to the final walk through. If you need a professional cleaning team don’t hesitate to reach out to her company.

Details: 4 bedrooms • 3 bathrooms • Move out cleaning • Fridge cleaning • Oven cleaning • Window cleaning (interior) • No pets in home • Just once

Promising cleaning services's reply

Thank you so much Esosa, I really appreciated your welcoming spirit. you were very friendly, helpful, full of laughter. It was great pleasure doing business with you and thank you for the referral. you are spreading good words about my business. great support😊☺

House Cleaning

Veronica M.

Jan 1, 2022

•

Hired on Thumbtack

Mostly everything was cleaned appropriately. Didn’t think paying extra for the refrigerator cleaning just meant to wipe down the outside of refrigerator. Also didn’t not come with a vacuum and used mine. Overall my home was clean but I don’t believe the price matched.

Details: 2 bedrooms • 3 bathrooms • Deep cleaning • Fridge cleaning • Window cleaning (interior) • Oven cleaning • Pets in home • Just once

House Cleaning

Samantha K.

Feb 12, 2021

What a great cleaning company ! I had them clean my townhouse and I was so pleased with the price and quality of work . I will definitely use them again !

Promising cleaning services's reply

Thank you so much for review, I appreciate it.

Edwin V.

Feb 15, 2021

I’m extremely satisfied with promising cleaning services! They did a fantastic job of cleaning my home and were very delicate with my belongings. Will definitely continue doing business with them.

Promising cleaning services's reply

Thank you so much, call anytime needed

J H.

Jun 13, 2021

•

Hired on Thumbtack

I asked for a deep cleaning and It looked like they came and just wiped everything down , my kitchen and bathrooms were okay. My living room , didn’t even try to take anything off the table to clean it , organize it or nothing, I came back and it looked like we just straightened up the house .It’s a stain on my floor that I know the company didn’t even try to get up because it came right up once I tried. My closet I ask to be organize, real sloppy it look like y’all just stuffed things in different places. I was disappointed to be honest with you but it was okay I guess. Thankyou anyways .

Details: 2 bedrooms • 2 bathrooms • Standard cleaning • Laundry • Fridge cleaning • Pets in home • Every 2 weeks

Promising cleaning services's reply

thank you for the review J. we did our very best at your place. we did everything that was to be done and more.

House Cleaning

Credentials

Background Check

Solange Therasse

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
I will let the customer know ahead of time. if I have to make a trip to see the work to make sure price is right. I will do that. I will offer discount for next visit.
What is your typical process for working with a new customer?
make sure customer is satisfied with my first service, pleasing the customer and get the job done right. The customer chose me therefore, I will deliver an excellent job.
What education and/or training do you have that relates to your work?
I have training as a Medical Assistant, Home care Assistant, CPR, First Aid, cleaning professional, running errands and more.

Promising cleaning services

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