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About
Quality not quantity. We are called straight up plumbing for a reason. We keep our customers in the know. It makes for a happier customer all the while giving them the lowest price possible. guaranteed. W/ proof 10% discount for all active or retired military. 10% discount for government /EMT/firefighters. 1/per household
Overview
Hired 181 times
Background checked
License verified
1 employee
3 years in business
Business hours
SunClosedMon8:00 am - 5:00 pm
Payment methods
This pro accepts payments via Apple Pay, Cash, Credit card, Google Pay, PayPal, Square cash app, Stripe, Venmo, and Zelle.
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
2024
2023
Services offered
Appliance type
Washer / dryer
Refrigerator
Oven / stove
Dishwasher
Power source
Electricity
Gas (natural)
Gas (gasoline)
Other power sources
Projects and media
Projects and media
Reviews
Customers rated this pro highly for work quality, professionalism, and responsiveness.
Great 4.8
58 reviews
5
93%
4
2%
3
2%
2
3%
1
0%
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Clarissa H.
Oct 28, 2024
•
Hired on Thumbtack
Took care of the job and was very knowledgeable installing and new electric bidet that also needed to have electric box installed in bathroom to plug in toilet. Everything worked as expected. Would recommend!
Details: Replace an existing toilet • 1 toilet
Toilet Installation or Replacement
David M.
Apr 26, 2025
•
Hired on Thumbtack
We were able to get an issue fixed with a leak in a water softener and working on getting a leak fixed in the shower due to the valve not working properly. Thanks so much for your help and highly recommend!
Details: No, repair is not urgent • No, the building is not currently flooded • Leaking pipes • Townhouse
Plumbing Pipe Repair
Deborah C.
Sep 16, 2023
•
Hired on Thumbtack
Robert was able to fit me in his busy schedule with very little notice. He noticed a more serious issue with my installation and made suggestions instead of covering it up. I trust his work ethics. He's very personable and knowledgeable. He had a trainee with him whom he was teaching the trade and was very detailed, letting him know what was being done along the way. This experience let me know he cares about the work he does and how he engages with others. I HIGHLY recommend his service. You won't be disappointed!
Details: Replace an existing toilet • 1 toilet
Toilet Installation or Replacement
ERICA T.
Jun 7, 2024
•
Hired on Thumbtack
Robert came out the next day after we discussed getting an estimate for some plumbing work. He did a great job and made sure to explain what was going on. He is very knowledgeable. I would definitely recommend. He fixed a chipped pipe from a demolition and installed the bathtub.
Details: No, repair is not urgent • No, the building is not currently flooded • Other pipe issue • Shower or bathtub • House
Straight up plumbing and renovations's reply
Thank you so much
Plumbing Pipe Repair
Sheila W.
Jan 21, 2024
•
Hired on Thumbtack
Very pleased with Robert's work installing sediment traps on my furnace, stove and hot water heater.
Looking forward to having him help with future tasks around the home. I highly recommend!
Details: No, repair is not urgent • No, the building is not currently flooded • Water heater • Townhouse
Straight up plumbing and renovations's reply
Thank you so much
Plumbing Pipe Repair
Credentials
License
License type: Plumber – Journeyman
License state: GA
License verified on 10/2/2024
Background Check
Robert Kauffman
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
I am definitely fair and always beat the national average
What is your typical process for working with a new customer?
Become acquainted with customers ,and ask questions ,be thorough
What education and/or training do you have that relates to your work?