Solid Solutions by Fred

Top Pro

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About

I've been working in computers for 20+ years now, and I'm honest with the scope of work that I can do or can't do for you. I also sell refurbished laptops, computers, and printers when available. I offer remote services if you need it. Before doing any repairs, I will send you how much the parts are or what to purchase. Looking forward to your business.

Overview

Current Top Pro

Hired 392 times

Background checked

2 employees

22 years in business

Business hours

This pro hasn't listed their business hours.

Payment methods

This pro accepts payments via Apple Pay, Cash, Check, Credit card, PayPal, Square cash app, Stripe, Venmo, and Zelle.

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

2025

2024

2023

2022

2021

Services offered

Topic areas

Understanding pc

Word processing

Email

Presentation

Work location

My customers travel to me

I travel to my customers

Projects and media

Reviews

Customers rated this pro highly for professionalism, work quality, and responsiveness.

Exceptional 5.0

256 reviews

5

98%

4

2%

3

0%

2

0%

1

0%

Read reviews that mention:

Linda B.

1 month ago

•

Hired on Thumbtack

Details: Personal (Home) • Technology support • Computer • At the pro’s location • My home, venue, etc. • Remotely (phone or internet)

Network Support Services

Heather J.

2 weeks ago

•

Hired on Thumbtack

Details: Computer • 1 device • My home, venue, etc.

Virus Removal Services

Karyl S.

Jan 28, 2026

•

Hired on Thumbtack

Solid Solutions by Fred came to my home for software repairs on my laptop. He was professional, pleasant and the service was perfect. My laptop is now in top shape. I contacted him, he came and did the work, I paid him. A job well done. As many homeowners know, finding someone to respond & show up isn't easy to find these days. I wasn't in a hurry yet he was here within 2 days (snow delay). The price was very reasonable. I have a background in computers and say this with confidence. On a side note, I am a woman who lives alone. Fred made me comfortable with his presence even though he was a large, male stranger in my house. I had a neighbor over while he was here but women understand why I was nervous about this at first. But it was fine.

Details: PC • Laptop • Computer not turning on • My home, venue, etc.

Computer Repair

Hayden B.

Dec 18, 2025

•

Hired on Thumbtack

Details: PC • Desktop • Computer not turning on • My home, venue, etc.

Computer Repair

Joan H.

Dec 15, 2025

•

Hired on Thumbtack

I picked Fred to help me with computer issues based on the 5-star reviews for him on Thumbtack. Actually, I didn't read all the reviews (several hundred) but I did read a lot and everyone ranked him with 5 stars. When I reached out to Fred on a Saturday afternoon, he got in touch with me right away. Check the box for responsiveness -- highly responsive! I had two issues - one was wanting to use ethernet cables from the AT&T router to my laptop and turn off the Wi-Fi through my house. Second issue - My previous laptop was infected with malware and I needed to retrieve important documents and files without turning the computer on. Fred said he'd come over the next day on Sunday, which he did. Besides being very professional, Fred is a really nice, likeable person. He first removed the hard drive from the older laptop and used my current laptop to open it up. He successfully transferred all the files. Next thing he reset the router and laptop settings to shut down the Wi-Fi. He gave me exactly what I asked for at a reasonable price. You can't go wrong hiring Fred. He is hard working and very ethical. Thank you, Fred!

Details: PC • Laptop • Troubleshooting needed to determine issue • My home, venue, etc.

Computer Repair

Credentials

Background Check

Fredrick Sumbry

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
Most parts need to be ordered and fast turn around not always likely.
What is your typical process for working with a new customer?
Finding out if they are any known issues which could have led to contacting Thumbtack.
What education and/or training do you have that relates to your work?
I have a Master’s in Information Technology

Solid Solutions by Fred

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