FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At Koa Cleaners, we believe a clean, organized home is the foundation for a clear and balanced life. That’s why we provide high-quality, customizable services designed around your needs — with no surprises and no hidden fees. We offer professional cleaning services using straightforward flat-rate pricing based on the number of bedrooms and bathrooms in your home. Each visit includes a complete clean of the selected spaces, with the option to add specialized services to suit your unique requirements. Planning to book regularly? We make it easy with prearranged schedules, secure home access, and locked-in long-term pricing for our ongoing clients. Need help creating order in your home? Our expert organizers specialize in decluttering and transforming spaces to match your lifestyle. From closets to kitchens, we help you select the right storage solutions and bring lasting functionality and style to your space. Home organization services are tailored to each client and space — a personalized quote is required.
- What is your typical process for working with a new customer?
Customers will have an initial meeting with the cleaning/organizing team's lead to familiarize themselves with the property and discuss the homeowner's expectations.
- What education and/or training do you have that relates to your work?
Koa Cleaners LLC was founded by a seasoned professional with over three decades of leadership experience in the recreation service industry. With a Business Degree and a proven track record managing four large-scale public facilities, she has built a career on operational excellence, customer satisfaction, and team development. Throughout her 34-year career, she has supervised, trained, and mentored more than 300 employees, while overseeing day-to-day operations and facility maintenance at a high level. Her extensive experience in business and people management has shaped her ability to deliver consistent, high-quality service with a personal touch. In the latter part of her career, she specialized in managing janitorial contracts and led maintenance teams responsible for the cleanliness and organization of four major buildings, two of which were over 100,000 square feet each. Working closely with both individual cleaners and professional cleaning companies, she developed a deep understanding of what it takes to maintain immaculate, well-organized spaces — and how that ties directly into exceptional customer service. Today, those same principles are the foundation of Koa Cleaners LLC — a company built to bring reliable, detail-driven residential cleaning and home organization services to homeowners who value both quality and trust. "I’ve always believed that clean, organized spaces create peace of mind. With Koa Cleaners, my goal is to bring that sense of calm and clarity into every home we touch — with professionalism, respect, and heart." — Owner & Operator, Koa Cleaners LLC