Allen was amazing, super professional. He responded immediately and was able to meet me that very day for a free inspection quote. We had a couple of sneaky mice very hard to catch. He showed us were they were most likely getting in, made recommendations on how to block them from coming in. It was a very educational visit. Making money off of us was definitely NOT his number one priority. His main concern was that I felt better about the situation, and if it got worst to give him a call, unless it's snake related. Allen does not like snakes lol. If we need someone in the future we know who to call.