FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Customers benefit from online-exclusive discounts and transparent pricing with no hidden fees. By scheduling and purchasing a roof online, customers can save up to $2,000 compared to traditional methods, thanks to the efficiency of virtual consultations and reduced overhead.
- What is your typical process for working with a new customer?
The typical process begins with a virtual consultation, where satellite measurements and detailed video calls are used to assess the roof and answer all questions. Customers receive online quotes, schedule installations, and can complete the entire process digitally, from estimate to payment.
- What education and/or training do you have that relates to your work?
The team at New Roof Now is comprised of certified professionals with extensive training in roofing systems, manufacturer standards, and virtual project management. Continuous education in product installation and digital tools ensures high-quality service and results.