Made Right Media

4.9
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(11)
4.9
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11 reviews
5
91%
4
9%
3
0%
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Customers rated this pro highly for punctuality, work quality, and value.
  • Sandy B.

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    Very creative, so the 1st concept conceived was excellent in execution, based on my conversation as to what I was looking for in the website....Very in-tune with what I wanted and needed, and after a few light revisions, site was done.....Also price for the site was very fair....

    Jan 26, 2018
  • Kevin W.

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    Made Right Media did an impressive job with the task of developing our website for our business. They were professional, prompt and competitively priced. Their patience and helpfulness with walking the client through a process that they are unfamiliar with was appreciated. Overall a very good value for the business owner.

    Apr 22, 2014Verified

About this pro

Two things help Made Right Media stand out from other web agencies. The first is our experience with small business. We have been small business owners since we began our first business in 2010. We understand the challenges and concerns that businesses face and have the ability to problem solve and strategize to overcome them. Second, is our dedication to customer service. We will always answer your emails and your calls, and make sure that you are as satisfied with the final product as we are. What we love most about our job is the opportunity it gives us to learn about our clients and their businesses and help them find solutions that work. We also love that web design incorporates so many different facets, like design, photography, technology, and business.

Years in business

5

Times hired on Thumbtack

5

Number of employees

4

Background check

Completed
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Photos and Videos

9 photos

    Q & A

    • What is your typical process for working with a new customer?
      The first thing that I do is have a conversation with the client to learn about their business and what their needs and desires are in a website, what design styles they like, and what their typical customer or site user is like. I also like to know their typical process for working with customers. I prefer to do this in person, but that's not always possible. With that information, I research different solutions, come up with a strategy, and put together a detailed proposal. Proposals typically include a design and development package as well as a few optional add-ons that I think would benefit the client. After the down payment is received, we get to work onboarding the project into our workflow, which includes setting up a development site and a project overview, where clients can coordinate with me and keep track of their project's progress. With any initial content available and some dummy content, I put together the first shell of a website and we meet to go through it. This is an important meeting because it allows us to align our vision with expectations and make sure that we are heading down the right path before getting too far along. Having a shell of a website also makes it much easier to envision the final product and produce the rest of the content. Once the overall design and structure is established, we get to work on populating the site with real content and finalizing all of the last minute details. We have one more meeting to identify any last minute changes before going live. After the site is live, there are still a few house cleaning items to take care of under the hood (SEO, redirecting old links, backups, etc.). The final step is to conduct training so that clients can make basic changes on their own. When all is said and done, client's have a fantastic website, a new set of skills, and any additional help is just a phone call away!​
    • What education and/or training do you have that relates to your work?
      The team at Made Right Media comes from a mix of education and experience, including the humanities, marketing, politics, photography, and business operations. But the reality is that our industry changes extremely fast. New products, updates, and trends come and go, which means that learning is a way of life for us and something that we budget for accordingly. In short, we're always learning.
    • What types of customers have you worked with?
      Websites for small businesses and organizations that include a wide range of services: construction companies, medical groups, outfitters, travel agents, language schools, political organizations, non-profits, to name a few. As small business owners ourselves, we understand the importance of having a professional website that works for you. We often shoot the photos for local customers and help write the copy to deliver a seamless product. In addition, we train individuals on using their new website so that it's under their control.
    Coverage Area for Made Right Media is about 150+ miles of Boise, ID.