If you hire this pro, you’re covered by a money-back guarantee. Learn more
If you hire this pro, you’re covered by a money-back guarantee. Learn more
About
Reach me at 7793OO5 to discuss your tech issues!
Based right here in Boise, we bring expert in-home tech support directly to you across the Treasure Valley and beyond. From tricky Wi-Fi to stubborn smart devices and printers, we handle all your home electronics with a focus on making tech easy for you. Our goal is to provide patient, reliable service you can trust, right where you need it most.
Services provided:
Computer troubleshooting & setup
Printer troubleshooting & setup
Wi-Fi troubleshooting & setup
Smart Home troubleshooting & setup
Home Audio troubleshooting & setup
Television troubleshooting & setup
TV Mounting on drywall only(larger than 55" only available on select days"
*We can also help with other miscellaneous electronics like smart watches, tablets, photo frames, etc.
Overview
Hired 24 times
Serves Boise, ID
Background checked
1 employee
1 year in business
Business hours
This pro hasn't listed their business hours.
Payment methods
This pro accepts payments via Apple Pay, Cash, Check, Credit card, PayPal, and Venmo.
Services offered
Computer issue
Computer type
PC
Mac (Apple)
Desktop or laptop
Desktop
Laptop
Projects and media
Projects and media
Reviews
Customers rated this pro highly for work quality, professionalism, and responsiveness.
Exceptional 5.0
29 reviews
5
100%
4
0%
3
0%
2
0%
1
0%
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Diane A.
Dec 14, 2025
•
Hired on Thumbtack
Juan was professional, knowledgeable and reasonably priced. I was having a lot of trouble installing some software on a new computer and had made a real mess of it. Juan was out within 1.5 hours and had my mess fixed with an hour. Thank you so much for your help. I would definitely recommend his services.
Details: PC • Desktop • Troubleshooting needed to determine issue • At the pro’s location • My home, venue, etc. • Remotely (phone or internet)
Computer Repair
Eileen k.
Nov 11, 2025
•
Hired on Thumbtack
Juan identified my computer issue, suggested a solution, took responsibility for ordering the needed equipment and will return Friday to complete the task.
Details: Personal (Home) • Technology support • Computer • At the pro’s location • My home, venue, etc.
Network Support Services
Ruth R.
Nov 10, 2025
•
Hired on Thumbtack
Tech found the problem of why I had no sound on my TV. He was very polite and did not make me feel dumb for how I had screwed up the sound. I will definitely contact tech again for TV, computer, etc.
Details: TV • Audio problems
Home Theater System Repair or Service
Jill M.
May 29, 2025
•
Hired on Thumbtack
Juan was prompt with a response and able to come the next day to my home to work on my laptop.
I have even had him back to help with a home outside security camera system
Details: PC • Laptop • Slow computer performance • At the pro’s location • My home, venue, etc.
Computer Repair
Constance Â.
Nov 7, 2025
•
From Google
If you ever need help with setting up your computer or printer, Juan of Boise Tech is the guy to call! He was very professional, knew what he was doing and made quick work of transferring all my data to my new computer. I highly recommend him!
Boise Tech to You's reply
Thank you so much for your review!
Credentials
Background Check
Juan Bernal
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
Pricing can go up and down depending on how quick a job goes. Not every job is the same.
What is your typical process for working with a new customer?
Find out their preferred method of communication(phone call, text, Thumbtack chat, etc). Figure out customers availability, I only come out to homes. I generally carry some product with me if it's needed to resolve an issue, or I can make sure to bring something with me if I know ahead of time.
What education and/or training do you have that relates to your work?
Over 10 years working with technology and in customer service.
