FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Pricing depends on the scope, access, materials and condition of the existing plumbing. I explain the options and price before work begins. Free project estimates are available; service-call and diagnostic fees may apply. Veteran and senior discounts are available. Please ask when requesting your estimate.
- What is your typical process for working with a new customer?
Send your city, a description of the problem and photos if available. We'll discuss the job and arrange a visit when needed. I assess the plumbing, explain your options and pricing, then schedule the approved work. Before finishing, I test the work and review what was completed with you.
- What education and/or training do you have that relates to your work?
I have 9 years of hands-on plumbing experience and completed 4 years of plumbing schooling. My background includes new construction, multifamily plumbing, residential service and remodel work.