FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We offer our customers an up-front pricing structure that we communicate to the customer before any work is performed. We also do not pay our technicians a commission to ensure that they can focus on giving our customers the absolute best quality craftmanship for the best price. We also offer financing.
- What is your typical process for working with a new customer?
We gather information about our new customers that will help us build a plan and come up with the best solution that best suits their needs. We then give the customers options and help them understand what that entails and based on what the customer has chosen we will then schedule with them as soon as possible to ensure that they get taken care of in a timely manner.
- What education and/or training do you have that relates to your work?
We have a combined over 30+ years of plumbing experience, we have all licensing and current bonding certificates and always pursue continuing education in the plumbing field.