|Sunday||8:00 a.m. to 8:00 p.m.|
|Monday||8:00 a.m. to 8:00 p.m.|
|Tuesday||8:00 a.m. to 8:00 p.m.|
|Wednesday||8:00 a.m. to 8:00 p.m.|
|Thursday||8:00 a.m. to 8:00 p.m.|
|Friday||8:00 a.m. to 8:00 p.m.|
|Saturday||8:00 a.m. to 8:00 p.m.|
About this pro
A great job on the carpets. He arrived at the exact time stated. The carpets were left looking new. Communication was very much appreciated from setting up the time to going through the job.Jul 18, 2018Verified
Couches came out like new. Highly recommended! Thanks!Feb 28, 2018Verified
He took a very bad carpet and brought it back to life (well as back to life as it was going to get as my pets and, lets face it me, were very hard on it the 17 years I lived where I am living). Honest, trustworthy and a fantastic service! Highly recommended!Feb 26, 2018Verified
Great experience, would definitely use his services again.Feb 15, 2018Verified
Most of the spots (dirt) were still there when he finished. He said that it was just dark because it was wet. It was dark because it wasn’t cleaned properly. I went over some of the spots with resolve when he left and was able to remove the stains. Definitely not worth the money!Jan 9, 2018VerifiedJim F.'s reply
Hi Peggy, I'm sorry things turned out this way for you. I'm guessing the problem area was the hall with the heavy traffic area. What can happen is during the drying process dirt can wick back up. I should have told if there was a problem to call me, I didn't. That is my fault. I am going to refund your cost for the cleaning.
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- What should the customer know about your pricing (e.g., discounts, fees)?Our pricing for carpet cleaning is based on the number of rooms to be cleaned or square footage, condition of carpet whether traffic areas or bad stains, problem areas you are concerned about. Our standard pricing includes a pre-treatment comprised of 3 cleaners followed by a hot water extraction with an all fiber rinse that deodorizes and neutralizes any cleaners used to leave your carpet residue free. You will know what your paying be fore we get to your home. That price wont change as long as the information you gave us is accurate. For upholstery it's style, couch, love seat etc. It's not really complicated. The more info we have the easier it is to give an accurate cleaning cost.
- What is your typical process for working with a new customer?When first talking with the customers, whether by phone or email, we want to pinpoint any areas of concern they have. Then we can discuss if it's something that usually responds to normal cleaning or needs special attention. When we arrive at the home we do a walk through with the customer. They can show us any areas of concern and we can provide them with realistic expectations.
- What education and/or training do you have that relates to your work?I have taken many training courses over the years, carpet cleaning, spot removal, odor treatment, upholstery cleaning, drapery cleaning. I also subscribe to several trade publications and news letters. We are always staying current with new equipment, cleaners & techniques.