Jones Computer Repair Services
It’s free with no obligation to hire
Hired 318 times
6 years in business
Cash, Check, Credit card, Google Pay, Paypal, Square cash app, Zelle
Top Pro status
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
Jan - Jun
This pro indicated that they reviewed CDC safety guidelines for COVID-19 and pledged to do the following:
Maintain 6 feet of distance from customers
Wear masks during the job
Wear gloves during the job
Disinfect surfaces touched during the job
PC Build 7-18-20
Photos and Videos
Computer not turning on,
Cracked or damaged screen,
Slow computer performance,
Virus or malware,
System error or blue screen,
Clicking or grinding noise from hard drive,
Troubleshooting needed to determine issue
Chris was absolutely fantastic with repairing our laptop! We dropped it off late in the afternoon not expecting to pick it up until the next day at the very earliest. He contacted me not even 2 hours later to inform us that it was ready! The screen is crystal clear and I didn’t have to spend one night without my computer. Thank you Chris! I will refer anyone in need and return to you myself if I have any computer issues in the future!Jun 19, 2020Verified
I HIGHLY recommend you call on Chris if you have any computer issues. My hard drive had failed on my laptop, and without a backup (I know, I should have, but I hadn't), I was certain that I had lost ALL my data. Chris explained my options and I decided it was worth a try to retrieve and repair my laptop, rather than purchase a new one outright. To my AMAZEMENT, Chris recovered my data, installed a new hard drive, and I was back in business again! Total $$ cost me less than HALF of what I would've spent on a new computer, and the BEST part was that he found all of my data!! I know this won't be the case for everyone, but it's well worth the try - I'm convinced that he is a WIZARD and will try everything in his bag to help you out!!Apr 6, 2020Verified
Chris did an amazing job updating my 2011 Mac Book Pro. He even added a larger hard drive. I am so excited I can now use my computer that was running slow for the past few years. Chris is professional and knowledgeable. He prices are reasonably, and he sticks to his deadlines. Drop off and pick up was easy and convenient. I will definitely use his services again, and refer my family and friends.Sep 2, 2020Verified
Chris worked directly with my 17 year old son to solve the issues he was having on the desktop computer he had built. Chris was extremely thorough, explaining the reasoning behind his troubleshooting methodology at each step as he worked the problem. My son enjoyed the learning experience and the computer works great.Sep 15, 2020Verified
Chris was outstanding in all aspects. Very friendly, knowledgeable and focused. Communicated each step of the process to keep me in the loop, answered all questions (I asked a alot because I like to learn) and was an absolute pleasure to work with. Will definitely keep him as my computer guy. Highly recommend.Aug 23, 2020Verified
- What should the customer know about your pricing (e.g., discounts, fees)?My general price per hour is 55 dollars.
- What is your typical process for working with a new customer?Taking my time and explaining the process of what I am doing every step of the way also, training and teaching my clients so that they will have a more positive and successful experience with their technology.
- What education and/or training do you have that relates to your work?I have my A + certification, PC Repair Technician certification and my Network + certification as well. I recently graduated from the College of DuPage with a Associate Degree in Computer Internetworking Technologies.