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Cleaned exterior windows on bi-level home. Price quoted over the phone for exterior windows was same as in person. $80 Very reasonable. No surprises. Some other companies said pricing may change once they got onsite. Also wanted aluminum awnings power washed (specifically underneath to get rid of dirt and spider webs seen from inside house looking out window). $80 additional Didn't, but should've opted for them to clean tracks - despite lifting screens, fair amount of grime and dirt remained. Now I'm cleaning tracks as I clean room by room, but wish I had asked how much for them to clean. The work was completed on a family member's house, but I will most definitely call them to price out my 2-story house. This time, I'll do interior, exterior, and tracks! :) By the way, the windows look like glass (LOL) - just amazing how clear they are. (NOTE: I did clean the interior myself prior to their work, so both clean sides = crystal clear.) Oh! And scheduling was super fast!!! My schedule was a little wonky that week, so they fit me in later the same day I reached out to them!! Who does that? Ernest Windows does that ...Sep 26, 2019Verifiedernestwindows,inc's reply
Thank you Lissa for the opportunity to work for you.
I desperately needed my gutters cleaned in a house I moved into a year ago. I saw their flyer in one of those mailing envelopes with multiple coupons and called and they came out literally within 2 hours! They got the job done (found 2 birds nests clogging my gutters) and were gone within 30-40"s. I will definitely use them again to wash my windows and clean gutters again.Oct 3, 2018ernestwindows,inc's reply
Thank you Karen for your business.
We recently used Ernest Windows for gutter cleaning. They were quick to come out to clean the gutters and did a good job.Oct 3, 2018ernestwindows,inc's reply
thank you Rokas for your support.
I called, they came and now I have clean windows. Not only will I refer Ernest Windows to my friends, I will use them again in the near future.Oct 3, 2018ernestwindows,inc's reply
Thank you Olivia for your business.
Had both gutters and outside windows cleaned. Very professional and polite.Oct 3, 2018ernestwindows,inc's reply
Thank you Tim for your support, looking forward to work for you again.
- What should the customer know about your pricing (e.g., discounts, fees)?We are offering $20 discount on the whole house window cleaning, $10 discount on the gutter cleaning, plus the $20 discount on the power washing for no less than $200 order.
- What is your typical process for working with a new customer?We take the orders over the phones, we pre estimate the pricing over the phone or if it is more complicated and harder work then we come on site with the quote.
- What education and/or training do you have that relates to your work?We do not require special education for this type of job, we train our employees each individually and work together for a while with a new employee.