3. Total Electric & Design
- 16 years in business
- 94 hires on Thumbtack
- Serves Blue Island, IL
"I received bids from 5 companies but chose to meet Vince from Total Electric first. He arrived for a free in-person estimate right on time and patiently walked through my entire house as I asked him a million questions about issues we had or things we wanted to do. He even fixed a 3-way switch right on the spot, no charge, that my husband had messed with so we hadn't been able to use for 3 years that had left us going up and down the stairs with a baby in the dark. I knew then that we would be giving our business to Vince, and I'm so glad we did.
He met with me again once we signed a contract to go over which "color/temperature" LED lights we wanted. After much back and forth by my husband and I, Vince even drove to my house 2 separate times to bring the actual 2 different lights (3k and 4k) to my house so we could be 100% confident in our decision. He was always so patient and understanding with our indecisiveness. He kept in constant contact while the lights were being shipped, available anytime I reached out. Once the install date came we were able to meet his wife, who also works with him. They really make a wonderful team. Together, they were able to install the lights in every place we wanted. I can tell you there were a couple of rooms that other electricians would have just told us were too inaccessible or impossible, but they sought out the challenge with a positive attitude and both worked to find a way to make it happen. Any holes that needed to be cut were FLAWLESSLY repaired and the rooms left clean! We are absolutely obsessed with our new lights, and can't wait to do the rest of the house. They REALLY went above and beyond to make sure we were left with nothing less than a 5-star+ experience! THANK YOU!!
We have worked with many contractors over the years, and I can tell you Vince is BY FAR the best experience we have ever had with any of them. My husband and I say all of the time we wish he did everything because you just don't come across people like him often. He is trustworthy, patient, knowledgeable, professional, and personable. We genuinely enjoyed having Vince and his wife in our home and were left feeling like we just met a couple of new friends ; ) We have put our future electrical projects at the top of our to-do list since we know we will have a positive and seamless time getting them completed. We truly look forward to working with them in the future and would recommend to anyone who is looking for a stress-free experience from beginning to end."