Clean Steam Carpet Care LLC
Hired 124 times
6 years in business
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It was so nice that they were able to come on a weekend since i needed the carpets cleaned fairly quickly. They arrived on time and did a great job. Ron was nice to work with, very friendly and professionl.Nov 3, 2017Verified
After returning from vacation we found our house sitter did not do a good job with letting our dogs out and he had brought his dog which was not house trained. I needed to find a great carpet cleaning company and went right to Thumb Tack. Clean Steam out of El Dorado responded almost immediately. I was shocked how reasonable his bid was and hired him. Ron, the owner, was right on time. After showing him what needed to be done and my concerns with pet stains he got right to work. Ron did not rush through the job. He took his time and did a great job. The house smelled so much better when he was completed. I did have one room that was the worst out of all of them. Ron advised if the smell came back to call him. After the carpet had dried there was still an odor. I contacted Ron and he came out the next day. Ron cleaned all the carpet again and did a great job. Ron has gone way above and beyond his normal carpet cleaning job. I would highly recommend Clean Steam to anyone. Next time we need our carpets cleaned I will be using only one company, Clean Steam.Oct 15, 2017Verified
I simply got tired of hiring cleaners like Stanley Steamer, only to see their rates go up and their service go down, so I tried Ron and CSC and he did a great job! So impressed with the different procedures he did to insure great results instead of just steam cleaning a carpet and leaving in 20 mins.Do yourself a favor and try CSC, like me you'll be glad you did!Aug 9, 2017Verified
Was very impressed. He was on time did a great job with my carpets. I needed quick drying time and living room was dry within 2 hours. I would recommend Ron and will be using him again next time my carpets need cleaned. He gets 5 stars from me. Thank you Ron JoyMay 3, 2017Verified
Ron was great. Arrived on time, was professional and the job was excellent. We had tried cleaning the rugs ourselves and couldn't remove so many stains. We thought we had to replace the carpets, but Ron got all the stains out, and the carpets look great. So much so, we had him do two extra rooms. Great value for the work as well. I highly recommend.Mar 22, 2017Verified
- What should the customer know about your pricing (e.g., discounts, fees)?We offer Free estimates in our service area. Our standard pricing for deep steam cleaning is $40 per area. Oversized areas are extra. We have a $60 minimum charge. Extreme pet treatments and scotch guarding cost extra. Our pricing and web specials are available on our website. We also offer commercial cleaning.
- What is your typical process for working with a new customer?First we will determine an appointment time convenient to our customer, and then we will pre-inspect the areas with our customer upon arrival. We will explain how we will clean the areas and identify any areas of special concern. We will then vacuum and pre-treat any necessary stains, followed by pre-spraying the areas. Once pre-sprayed, we will agitate areas, and follow with a steam extraction of the areas. Steam cleaning usually takes four to twenty-four hours to completely dry. Times vary based on factors like humidity, temperature, and air flow.
- How did you get started doing this type of work?We started cleaning carpets after having our carpet cleaned by a national carpet cleaning chain. After they rushed through the process, not paying attention to details and not doing a very good job, they wanted to charge us more than the agreed upon price. We knew there had to be a more honest, better way to clean carpets.