FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We offer Free estimates in our service area. Our standard pricing for deep steam cleaning is $40 per area. Oversized areas are extra. We have a $60 minimum charge. Extreme pet treatments and scotch guarding cost extra. Our pricing and web specials are available on our website. We also offer commercial cleaning.
- What is your typical process for working with a new customer?
First we will determine an appointment time convenient to our customer, and then we will pre-inspect the areas with our customer upon arrival. We will explain how we will clean the areas and identify any areas of special concern. We will then vacuum and pre-treat any necessary stains, followed by pre-spraying the areas. Once pre-sprayed, we will agitate areas, and follow with a steam extraction of the areas. Steam cleaning usually takes four to twenty-four hours to completely dry. Times vary based on factors like humidity, temperature, and air flow.
- How did you get started doing this type of work?
We started cleaning carpets after having our carpet cleaned by a national carpet cleaning chain. After they rushed through the process, not paying attention to details and not doing a very good job, they wanted to charge us more than the agreed upon price. We knew there had to be a more honest, better way to clean carpets.