FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our prices are always competitive with other professionals. We will price Match within 10% of another professional estimate. We also offer discounts when getting flooring and painting done as a packaged deal.
- What is your typical process for working with a new customer?
When we initially get a lead, we communicate with the customer on a date to give a free estimate on which we walk through the project with the customer. Next we will discuss the job and getting measurements and photos if needed as well as figuring a good time frame the customer wishes to complete the project in. An estimate is either given on spot or if there are additional factors in the job, it may take up to 48 hours to receive the estimate. If time is a major factor, we can ensure that an estimate is completed within he same business day for most jobs. Once an estimate has been accepted, 2nd St. Painting and flooring will email or call to set a solid start date. Your crew will arrive between 8-9am unless otherwise arranged.
- What education and/or training do you have that relates to your work?
Our lead painters have over 30 years of combined experience painting interior and exterior projects. Our flooring installers have 15 combined years in flooring installation And refinishing.