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About
Hi,
I’m Steve from CT Plumbing. My partner, Justin, and I started this business to bring homeowners and businesses plumbing service that’s honest, efficient, and fairly priced. With over six months of building our reputation, we take pride in doing every job the right way—from small repairs to major installations.
At CT Plumbing, integrity comes first. We show up on time, follow all local and state codes, and make sure your space is left clean and safe. You’ll always get clear communication, quality work, and no surprises when it comes to pricing.
If you're looking for a reliable plumbing team you can count on, we're ready to help.
Sincerely,
Steve and Justin
Overview
Hired 21 times
Background checked
License verified
2 employees
1 year in business
Business hours
This pro hasn't listed their business hours.
Payment methods
This pro accepts payments via Cash and Credit card.
Credentials
License verified
Plumbing Contractor
License state: IL
Background checked
Passed by Steven Cain on Jun 24, 2025.
Services offered
Project type
Garbage disposal replacement
Disposal type
Continuous feed (common)
Batch feed
Projects and media
Projects and media
Reviews
Customers rated this pro highly for responsiveness, work quality, and professionalism.
Exceptional 5.0
23 reviews
5
100%
4
0%
3
0%
2
0%
1
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Read reviews that mention:
Gia W.
Jul 10, 2025
•
Hired on Thumbtack
I had an outstanding experience with Steve, who recently serviced both my kitchen sink and shower faucet. From the moment he arrived, he was professional, friendly, and clearly very knowledgeable. My kitchen sink had a leak and Steve quickly diagnosed the issue. He completely resolved the leak, and explained everything he was doing along the way. On top of that, he provided a 6-month warranty on the work, which really gave me confidence in the quality of his service.
What stood out the most was the care and pride Steve took in his work—he didn’t just do the job, he made sure it was done right and left everything clean and in perfect working order. It’s rare to find someone who goes the extra mile like that these days. I wouldn’t hesitate to call Steve again for any plumbing needs, and I highly recommend him to anyone looking for a trustworthy and skilled plumber.
Details: No, repair is not urgent • Only one drain has issues • Leaking (problem area known) • Condo/Apartment
Plumbing Drain Repair
El Y.
Aug 16, 2025
•
Hired on Thumbtack
Steve Cain at CT Plumbing was amazing! He responded quickly and scheduled a next-day visit without hesitation about coming to my downtown high-rise. He arrived right on time, assessed the situation, cleaned up, and provided a clear report. Steve was respectful, skilled, and reliable. His pricing was very reasonable, and there were no extra charges or surprises. I highly recommend his services!
Details: Yes, repair is urgent • Yes, the building is currently flooded • Condo or apartment
Plumbing Pipe Repair
Yanting L.
Jan 9, 2026
•
From Google
Steven was great. Very detail oriented and took the time to make sure the sewer line clean out was done right. Very patient to ensure everything was thoroughly done.even late on a Friday night. Highly recommend CT Plumbing.
CT Plumbing LLC's reply
We truly appreciate you taking the time to share such a positive experience with Steven and our team at CT Plumbing. It’s wonderful to hear that our commitment to thoroughness and patient service, even during late hours, made a difference for you. Your high recommendation means a great deal to us and motivates us to continue providing the best possible service to all our customers.
Bridget O.
Dec 20, 2025
•
Hired on Thumbtack
Quick to come out and identify the issue. Everything was explained to me well. Very professional and courteous. May be a little higher in price than others but feel I got quality work and professionalism.
Details: 1 toilet • Municipal water (most common) • Townhouse
Toilet Repair
Maria V.
Oct 17, 2025
•
From Google
Justin showed up ready to assess the plumbing issue at hand and get to work! He was thorough, informative and friendly. Im impressed with his attention to detail and will be calling him again for all my plumbing issues. Thanks again, Justin!
CT Plumbing LLC's reply
We're delighted to hear about your positive experience with Justin and his excellent service. Providing thorough, informative, and friendly assistance is a priority for us, and it's great to know Justin met those expectations. Your trust in us for future plumbing needs means a lot, and we look forward to continuing to serve you with the same level of care and attention. Thank you for sharing your feedback!
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
we charge 100 trip charge that is discounted off total price if our quote is accepted.We don't offer quotes over the phone because the nature of plumbing requires onsite inspection to ensure the most accurate estimate.
What is your typical process for working with a new customer?
Call and set up an appointment, we'll come out and assess the work that needs to be done. After the assessment we'll provide a quote for parts and labor to perform the required work. If the quote is accepted we will schedule a day to perform the work. If it is an emergency or a smaller job we can usually complete it on the same day. If there is a bigger job for example re-pipe or remodeling we would most likely need to schedule it for another day.
What education and/or training do you have that relates to your work?
4 year plumbing apprenticeship. Illinois plumbing license
