NEPTUNE PLUMBING

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About

At Neptune plumbing we are focused on providing friendly and reliable service to local customers. Our business takes pride in its skilled and experienced plumbers who are available 24/7 to tackle any plumbing issue. We strive to build long-term relationships with our customers by placing a strong emphasis on communication, honesty, and transparency. We offer a wide range of services, including repair, installation, and maintenance of sewer lines, water heaters, faucets, drains, water lines, and toilets.

Overview

Current Top Pro

Hired 285 times

Background checked

3 employees

5 years in business

Business hours

SunClosedMon12:00 am - 11:59 pm

Payment methods

This pro accepts payments via Apple Pay, Cash, Check, Credit card, Stripe, and Zelle.

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

2025

2024

2023

Services offered

Heater services needed

Repair

Installation or replacement

Routine maintenance

Heater problems

Maintenance needed

No hot water

Water isn't hot enough

Hot water turns off during use

Type of water heater

Gas tank

Electric tank

Gas tankless

Electric tankless

Projects and media

Reviews

Customers rated this pro highly for professionalism, work quality, and responsiveness.

Excellent 4.9

134 reviews

5

96%

4

2%

3

1%

2

0%

1

1%

Read reviews that mention:

Anne F.

Jun 20, 2025

•

Hired on Thumbtack

We had a really great experience with Neptune. Super-easy to work with. The price was fair. And Moe was very professional and pleasant. I called for tankless water heater maintenance. He’s my first call if I need any other plumbing work done.

Details: Routine maintenance • No problem, just need maintenance • Gas tankless • Basement • House

Water Heater Repair or Maintenance

Scott T.

Jan 31, 2025

•

Hired on Thumbtack

Moe was very professional and clearly explained the issue. He made the necessary repairs. He provided some preventative troubleshooting tips and pointed out a potential future issue.

Details: Leaking or burst pipes or appliances • Garage • House

Emergency Plumbing

Courtney K.

2 weeks ago

•

Hired on Thumbtack

Details: Routine maintenance • Hot water turns off during use • Gas tankless • Closet • Townhouse

Water Heater Repair or Maintenance

Courtney R.

Dec 19, 2024

•

Hired on Thumbtack

Moe, now connecting with him for the second time, was again prompt l, thorough and thoughtful. He resolved my water heater issue quickly and gave me practical tips to avoid future issues. Will continue to use him for all future plumbing needs.

Details: Repair • No hot water • Electric tank • Closet • Condo/Apartment

Water Heater Repair or Maintenance

Mike M.

Dec 9, 2025

•

Hired on Thumbtack

Moe was very professional came out within 48 hours and resolved the work at the price we agreed upon he was great to work with.

Details: Yes, repair is urgent • Only one drain has issues • Slow draining • Condo/Apartment

Plumbing Drain Repair

Credentials

Background Check

Mohammed Alhadidi

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
Flat rate priced per task
What is your typical process for working with a new customer?
Upon requesting for service I’d call and gather some basic information about the situation and location of project. Will then schedule as soon as possible and would always call with an Eta as soon as I’m on my way.
What education and/or training do you have that relates to your work?
10 years on field plumbing experience 4 years schooling through Illinois

NEPTUNE PLUMBING

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