If you hire this pro, you’re covered by a money-back guarantee. Learn more
If you hire this pro, you’re covered by a money-back guarantee. Learn more
About
At Neptune Plumbing, we believe homeowners deserve more than just a quick fix—they deserve peace of mind. We pride ourselves on being the reliable neighbors you can count on for honest communication, tidy workspaces, and plumbing solutions that last. Whether it’s a midnight leak or a planned upgrade, we treat every home with the same care and precision as our own.
Overview
Current Top Pro
Hired 312 times
Serves Chicago, IL
Background checked
2 employees
5 years in business
Business hours
SunClosedMon12:00 am - 11:59 pm
Payment methods
This pro accepts payments via Apple Pay, Cash, Check, Credit card, Stripe, and Zelle.
Top Pro status
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
2025
2024
2023
Services offered
Drain problem
Repair urgency
I work on non-urgent repairs
I work on urgent repairs
Property type
House
Condo/Apartment
Townhouse
Business
Projects and media
Projects and media
Reviews
Customers rated this pro highly for professionalism, work quality, and responsiveness.
Excellent 4.9
148 reviews
5
95%
4
2%
3
2%
2
0%
1
1%
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Allan N.
Jan 30, 2026
•
Hired on Thumbtack
Mo from Neptune was exactly who I needed toget my pipe repaired. He promptly answered my Thumbtack request and got to me at the appointed time. He did excellent work. I would not hesitate to recommend his services.
Details: Leaking or burst pipes or appliances • Bathroom • Shower or bathtub • Need professional's assessment • House
Emergency Plumbing
Alex L.
Sep 24, 2026
•
Hired on Thumbtack
Mo was an absolute pleasure to work with. Very professional and knowledgeable. He replaced a water shutoff valve for my toilet and it was done well.
Details: 1 toilet • Municipal water (most common) • Condo/Apartment
Toilet Repair
Krishna G.
Nov 21, 2025
•
Hired on Thumbtack
Moe was fantastic! He took care of my clogged sink and gave me some advice on how to keep it working good. Highly recommend!
Mo was so awesome to work with. We were in a pickle with our only toilet having just broken and we had a new one installed and ready to go within a few short hours of the call. He was so courteous and professional! He brought shoe booties and a work tarp to ensure our space stayed clean, and he took all trash/old toilet with him. Would absolutely want to see him again the next time we have a plumbing concern.
Details: 1 toilet • Municipal water (most common) • Condo/Apartment
Toilet Repair
Joshua L.
Jan 19, 2026
•
Hired on Thumbtack
Moe is the best. Our water heater died and Moe was there to help us figure out our options and get a fix in place ASAP. I'll be calling Moe in the future for any help I need.
Details: Repair • Unusual noises from inside heater • Gas tank • Closet • Condo/Apartment
Water Heater Repair or Maintenance
Credentials
Background Check
Mohammed Alhadidi
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
Flat rate priced per task
What is your typical process for working with a new customer?
Upon requesting for service I’d call and gather some basic information about the situation and location of project. Will then schedule as soon as possible and would always call with an Eta as soon as I’m on my way.
What education and/or training do you have that relates to your work?
10 years on field plumbing experience 4 years schooling through Illinois
