NEPTUNE PLUMBING

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About

At Neptune plumbing we are focused on providing friendly and reliable service to local customers. Our business takes pride in its skilled and experienced plumbers who are available 24/7 to tackle any plumbing issue. We strive to build long-term relationships with our customers by placing a strong emphasis on communication, honesty, and transparency. We offer a wide range of services, including repair, installation, and maintenance of sewer lines, water heaters, faucets, drains, water lines, and toilets.

Overview

Current Top Pro

Hired 275 times

Background checked

3 employees

4 years in business

Business hours

SunClosedMon12:00 am - 11:59 pm

Payment methods

This pro accepts payments via Apple Pay, Cash, Check, Credit card, Stripe, and Zelle.

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

2024

2023

Services offered

Emergency plumbing issue

Leaking or burst pipes or appliances

Clogged toilet or drain

Sewer backup

Flooding

Affected appliances or fixtures

Toilet

Sink or faucet

Shower or bathtub

Washing machine

Property type

House

Condo/Apartment

Townhouse

Business

Projects and media

20 photos

Projects and media

20 photos

Reviews

Customers rated this pro highly for professionalism, work quality, and responsiveness.

Excellent 4.9

128 reviews

5

95%

4

2%

3

2%

2

0%

1

1%

Read reviews that mention:

Alan T.

Sep 28, 2025

•

Hired on Thumbtack

Details: No, repair is not urgent • No, the building is not currently flooded • Leaking pipes • Sink • House

Plumbing Pipe Repair

Dimitri P.

Sep 11, 2025

•

Hired on Thumbtack

Details: No, repair is not urgent • Only one drain has issues • Other issue • Townhouse

Plumbing Drain Repair

Madhav M.

Sep 9, 2025

•

Hired on Thumbtack

Moe is fantastic! Compared to two other plumbing companies Moe was so reasonable. He taught us about how things work… treated us as adults. No sales pitch. No fancy iPad where fixing a toilet seat is $2000. Just a great guy who did a great job.

Details: No, repair is not urgent • Leaking (problem area known) • Other issue • House

Plumbing Drain Repair

Anthony Q.

Jul 12, 2025

•

Hired on Thumbtack

Moe was great! Super nice guy, took the time to explain the plumbing design under my kitchen sink, professional, and resolved my problem. I will definitely use Neptune Plumbing again when the need arises! Thanks Moe!

Details: No, repair is not urgent • Only one drain has issues • Clogging • Slow draining • Condo/Apartment

Plumbing Drain Repair

Anne F.

Jun 20, 2025

•

Hired on Thumbtack

We had a really great experience with Neptune. Super-easy to work with. The price was fair. And Moe was very professional and pleasant. I called for tankless water heater maintenance. He’s my first call if I need any other plumbing work done.

Details: Routine maintenance • No problem, just need maintenance • Gas tankless • Basement • House

Water Heater Repair or Maintenance

Credentials

Background Check

Mohammed Alhadidi

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
Flat rate priced per task
What is your typical process for working with a new customer?
Upon requesting for service I’d call and gather some basic information about the situation and location of project. Will then schedule as soon as possible and would always call with an Eta as soon as I’m on my way.
What education and/or training do you have that relates to your work?
10 years on field plumbing experience 4 years schooling through Illinois

NEPTUNE PLUMBING

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