NEPTUNE PLUMBING

Top Pro

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About

At Neptune Plumbing, we believe homeowners deserve more than just a quick fix—they deserve peace of mind. We pride ourselves on being the reliable neighbors you can count on for honest communication, tidy workspaces, and plumbing solutions that last. Whether it’s a midnight leak or a planned upgrade, we treat every home with the same care and precision as our own.

Overview

Current Top Pro

Hired 305 times

Background checked

2 employees

5 years in business

Business hours

SunClosedMon12:00 am - 11:59 pm

Payment methods

This pro accepts payments via Apple Pay, Cash, Check, Credit card, Stripe, and Zelle.

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

2025

2024

2023

Services offered

Type of sump pump

Submersible

Battery powered

Other

Project type

Install sump pump

Replace existing sump pump

Repair existing sump pump

Is there flooding?

Yes

Projects and media

Reviews

Customers rated this pro highly for professionalism, work quality, and responsiveness.

Excellent 4.9

145 reviews

5

95%

4

2%

3

2%

2

0%

1

1%

Read reviews that mention:

Allan N.

Jan 30, 2026

•

Hired on Thumbtack

Details: Leaking or burst pipes or appliances • Bathroom • Shower or bathtub • Need professional's assessment • House

Emergency Plumbing

Joshua L.

Jan 19, 2026

•

Hired on Thumbtack

Moe is the best. Our water heater died and Moe was there to help us figure out our options and get a fix in place ASAP. I'll be calling Moe in the future for any help I need.

Details: Repair • Unusual noises from inside heater • Gas tank • Closet • Condo/Apartment

Water Heater Repair or Maintenance

Anne F.

Jun 20, 2025

•

Hired on Thumbtack

We had a really great experience with Neptune. Super-easy to work with. The price was fair. And Moe was very professional and pleasant. I called for tankless water heater maintenance. He’s my first call if I need any other plumbing work done.

Details: Routine maintenance • No problem, just need maintenance • Gas tankless • Basement • House

Water Heater Repair or Maintenance

Crystal L.

Jan 23, 2026

•

Hired on Thumbtack

Mo was so awesome to work with. We were in a pickle with our only toilet having just broken and we had a new one installed and ready to go within a few short hours of the call. He was so courteous and professional! He brought shoe booties and a work tarp to ensure our space stayed clean, and he took all trash/old toilet with him. Would absolutely want to see him again the next time we have a plumbing concern.

Details: 1 toilet • Municipal water (most common) • Condo/Apartment

Toilet Repair

Dimitri P.

Sep 11, 2025

•

Hired on Thumbtack

Details: No, repair is not urgent • Only one drain has issues • Other issue • Townhouse

Plumbing Drain Repair

Credentials

Background Check

Mohammed Alhadidi

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
Flat rate priced per task
What is your typical process for working with a new customer?
Upon requesting for service I’d call and gather some basic information about the situation and location of project. Will then schedule as soon as possible and would always call with an Eta as soon as I’m on my way.
What education and/or training do you have that relates to your work?
10 years on field plumbing experience 4 years schooling through Illinois

NEPTUNE PLUMBING

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