NEPTUNE PLUMBING

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Introduction

At Neptune plumbing we are focused on providing friendly and reliable service to local customers. Our business takes pride in its skilled and experienced plumbers who are available 24/7 to tackle any plumbing issue. We strive to build long-term relationships with our customers by placing a strong emphasis on communication, honesty, and transparency. We offer a wide range of services, including repair, installation, and maintenance of sewer lines, water heaters, faucets, drains, water lines, and toilets.

Overview

Current Top Pro

Hired 230 times

Background checked

3 employees

4 years in business

Payment methods

This pro accepts payments via Apple Pay, Cash, Check, Credit card, Stripe, and Zelle.

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

2024

2023

Reviews

Customers rated this pro highly for professionalism, work quality, and responsiveness.

Excellent 4.9

105 reviews

5

95%

4

1%

3

2%

2

0%

1

2%

Read reviews that mention:

Lidia G.

Jan 16, 2025

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Hired on Thumbtack

In all honesty, I would choose the five responses, because Moe, from Neptune Plumbing meets all of them; It was an awesome experience to be able to obtain such a prompt answer when We needed help. Mi husband and I are VERY pleased!! thank you! :)

Details: Leaking or burst pipes or appliances • Kitchen • Sink or faucet • House

Emergency Plumbing

Courtney R.

Dec 19, 2024

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Hired on Thumbtack

Moe, now connecting with him for the second time, was again prompt l, thorough and thoughtful. He resolved my water heater issue quickly and gave me practical tips to avoid future issues. Will continue to use him for all future plumbing needs.

Details: Repair • No hot water • Electric tank • Closet • Condo/Apartment

Water Heater Repair or Maintenance

Caitlin B.

Oct 4, 2024

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Hired on Thumbtack

Moe was extremely professional and did great and efficient work at a reasonable price. We’ll use him again for more plumbing concerns.

Details: No, repair is not urgent • No, the building is not currently flooded • Leaking pipes • Other pipe issue • Part of a larger issue with the plumbing system • Condo or apartment

Plumbing Pipe Repair

James C.

Aug 9, 2024

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Hired on Thumbtack

I recently hired Moe for a toilet repair that ended up requiring a new installation. He was fantastic from start to finish. Moe was professional, punctual, and incredibly knowledgeable. He took the time to explain everything clearly, ensuring my questions were answered while onsite and even following the job via text message. I was especially impressed with his upfront pricing and transparent invoicing. I plan to contact Moe for any and all plumbing needs in the future. I highly recommend him for any plumbing needs. Thank you, Moe!

Details: Existing plumbing problem

Plumbing Inspection

Aitash D.

Jul 18, 2024

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Hired on Thumbtack

I used Neptune plumbing for a couple projects, one was to remove an old radiator pipe and another to install pipes under a new kitchen sink. Both projects were executed well and without any issues. They was very responsive and were available to come in person on the same day or next day. Reasonable pricing as well. Would recommend for piping / plumbing related issues.

Details: No, repair is not urgent • No, the building is not currently flooded • Other pipe issue • House

Plumbing Pipe Repair

Credentials

Background Check

Mohammed Alhadidi

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
Flat rate priced per task
What is your typical process for working with a new customer?
Upon requesting for service I’d call and gather some basic information about the situation and location of project. Will then schedule as soon as possible and would always call with an Eta as soon as I’m on my way.
What education and/or training do you have that relates to your work?
10 years on field plumbing experience 4 years schooling through Illinois

NEPTUNE PLUMBING

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